Support Escalation Engineer jobs in Tamil Nadu

Req ID: Remote Position: Hybrid Region: Asia Country: India Summary This is an exciting opportunity in Celestica’s Hardware Platform Solutions (HPS) to make a positive impact and be part of a rapid business growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for troubleshooting and resolving...

Job Summary:The Diagnostic Support Engineer Trainee will be responsible for monitoring DTC (Diagnostic Trouble Codes) and CAN (Controller Area Network) parameters at the Command Center (CC) 24/7. The role involves guiding customers and drivers, managing escalations, and coordinating with dealers to resolve vehicle issues efficiently.Location: Oragadam, Tamil NaduIndustry: AutomotiveWorking Days:...

Engineer IT SupportIn this role you will be responsible to provide hands-on technical support to end-users, resolving hardware, software, and connectivity issues to ensure smooth IT operations. The role focuses on minimizing downtime and enhancing employee productivity through reliable and responsive support.Your job:- Provide onsite support for end-user hardware and local software, including...

CompanyAppGlide is a growth partner for fast growing software product companies globally. AppGlide leverages the latest technology and processes to enable SaaS companies to serve their customers better and grow faster. Based in Chennai, AppGlide is led by a team of IIT & IIM alumni.Role & Responsibility: NOC Support Engineer (Software)We are looking for a NOC Support Engineer (Software) to join...

Role: Sr. VOIP Support Engineer -Unified CommunicationExperience: 2-5 YearsLocation: ChennaiMandatory: VoIP Support, Network, Trouble Shooting, SIP, Protocol, Unified Communication.JD:Key Responsibilities:·Key Skills· Good knowledge of VoIP and Voice technologies (SIP, RTP, call flows)· Experience with SIP Trunking and PBX systems· Hands-on exposure to platforms like PortaOne, Asterisk, 3CX,...

Role OverviewWe are looking for a Support Lead Engineer who can lead technical support operations, handleL3 escalations, and bridge the gap between customers and engineering.This role is perfect for someone with strong backend debugging skills (preferably Node.jsexposure) and a problem-solving mindset.Key Responsibilities● Lead and manage escalated technical issues (L3 support).● Debug backend...

Technical Skills:- Working experience on ESXi (vSphere) & VM snapshots and clones or NUTANIX AHV- Working knowledge on ESXi HA, storage motion, Dynamic Optimization or simimlar experience in Nutanix.- Good Understanding on Cloud computing and Need to have VCP & MCSE or equivalent- VmWare vSphere / Nutanix AHV administration expertise.- Manage vCenter server and all its supporting infrastructure...

Greetings from TCS!! Role: Saviynt L2 Support Engineer Experience: 10 to 15 years Location: Chennai Job Description: - Handle incidents and service requests related to Saviynt IGA. - Perform basic troubleshooting for provisioning failures, access requests, and workflow issues. - Configure and maintain Access Requests, Campaigns, and Email Templates. - Assist in Identity Lifecycle Management...

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members...

KLA Overview:KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the...

Job description: L3/L4 Infra Support Engineer - Windows/AzureLooking for an experienced Sr. Systems Administrator to join our Systems Team to help design, implement, maintain, and support our growing server infrastructure in the data center and cloud (Azure) environments. You will be part of a team that is responsible for designing and developing secure, scalable, maintainable, highly available...

Job Responsibilities:• Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices.• Ensure resolution provided in the first interaction with the customer• Acquiring knowledge about the newly released products and recent updates.• Ensure that each customer receives outstanding service by providing a friendly environment, which...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Immediate Hiring for Customer Support role@ Movate AmbitDear Candidate,Greetings from Movate Technologies (formerly CSS Corp)!Excellent Communication SkillsRole: EngineerExp: 6 Months to 3 YearsLocation: Chennai – Ambit It ParkRequirements:Experience:• Minimum 6 months call center experience• Minimum 12 months customer service experience• Excellent overall tenure in job history• B2+ English...

Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members...

Role - Network Support Engineer (Network Routing(LAN Technology)Years of Experience - 8 to 10 yearsLocation - ChennaiNetwork support engineerAruba switches & wirelessResponsibility:Deploy, configure, and manage Aruba CX switches (e.g., 6300, 6400 series) using AOS-CXMaintain and support legacy Aruba switch models (e.g., 2530,2610,2620, 2920, 2930F, ) using AOS-Switch (AOS-S).Design, configure,...

Role - Network Support Engineer (Network Routing(WAN Technology)Years of Experience - 8 to 10 yearsLocation - ChennaiNetwork support engineerHuawei LAN switchesResponsibilityDesign, implement, and manage enterprise-level Huawei Data Networking solutions.Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).Provide advanced troubleshooting and root cause...

Immediate Hiring for Technical Support @Movate, AmbitGreeting for Movate(Formerly CSS Corp)L1 Technical SupportExp: 6 Months – 3 YearsLocation: Chennai – Ambit IT ParkPrimary Responsibilities Include:• Respond promptly, courteously, and knowledgeably to technical support inquiries• Provide top-tier support to all customers with a goal of first call resolution• Educate customers on system...

Job Role: Network Support EngineerSkills: Citrix load balancer, Aruba switches & wirelessExperience: 6 to 8 yearsLocation: ChennaiResponsibilities- Configure and manage Citrix ADC (formerly NetScaler) for load balancing, SSL offloading, content switching, and GSLB.- Implement and manage high-availability (HA) and disaster recovery (DR) configurations.- Monitor application performance and...