Customer Service Manager jobs in New Delhi

DUTY MANAGER - CUSTOMER SERVICES JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations - Ensure close liaison with Airlines on all matters for smooth operations - Attend to investigation and complaints raised by airlines or passengers - Ensure client satisfaction - Airline meetings to resolve issues or complaints - Follow up with airlines...

Job Title: Customer Support Manager (IT) Department: Customer Services Reporting To: Program Manager Location: Panaji, Goa India Job Type: Work from office Company Profile Open Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years’ real world experience. Our team consists of 500+ travel tech experts, solving the biggest technological...

Role Overview Movate is seeking a dynamic Customer Success Manager (CSM) to drive transformational success for leading Financial Services and Hi-Tech clients, spearheading innovation in AI-powered technical support, digital customer experience, and intelligent automation across SDLC (Software Development Lifecycle) and Quality Engineering (QE). Based in Gurugram, this hybrid, client-facing role...

Pepper Content (www.peppercontent.io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end...

About the Role At Cult sport, we aren't just selling fitness equipment; we are building an ecosystem that empowers people to live better. We are looking for a strategic and operationally-driven Senior Manager /AD of Service Operations & CX to own the end-to-end post-purchase journey for our D2C and B2B business verticals. This is a high-impact leadership role. You will be responsible for...

General Manager – Service Management (SMT & Electronics Manufacturing Solutions) Location: Noida / Bangalore (PAN India Responsibility) Department: Service & Customer Experience Role Purpose The General Manager – Service Management is a strategic leadership role responsible for building, scaling and transforming NMTronics’ service organization into a world-class, revenue-generating,...

Must-Have** Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes. Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applications Should have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications. Should have good...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Company Description - Please submit Chinese resume - In the future might require work onsite, able to sponsor work visa in China Job Description 1.⁠ ⁠Responsible for managing and maintaining VIP users. 2.⁠ ⁠User problem solving: proactively communicate and promptly solve VIP users' problems, feedback reasonable optimization needs to the product team, and be responsible for VIP...

Company Description: Jumbo is pioneering the future of gaming with the world’s only No Money Loss Gaming app. Our innovative platform allows users to win money by playing games without the risk of losing their stake, even if they don’t win the game. Imagine playing a game of Poker with ₹1,000 which you end up losing. What if you could reuse those ₹1,000 to buy a Domino's Pizza!? Or to watch a...

Key Accounts Executive – Sustainability / Client Success Location: Vasant Kunj, Delhi, India (On-site) Employment Type: Full-time Experience: 0–3 years in client-facing or account management roles Compensation: ₹5,00,000 – ₹5,50,000 per annum (includes PF, PGDM fees of 6,666) Eligibility Criteria: - This role is only for graduates (Postgraduates should not apply). - You must have...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

About SCG in India SCG, Southeast Asia’s most established industrial conglomerate, is expanding in India with a focus on sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities—backed by more than a century of leadership in cement, building materials, packaging, and chemicals. - Sustainable product leadership. Delivering eco-friendly AAC wall...

IMPORTANT — PLEASE READ BEFORE APPLYING Applicants without prior Shopify experience or availability for fixed EST hours will not be considered. This role requires strict adherence to schedules, processes, and instructions. Please apply only if you can commit long-term. Please note: Trial task submissions will be reviewed for originality. AI-generated, copied, or templated responses will not be...

Job Description We’re a growing SaaS startup looking for a motivated and experienced individual to join our customer support team. If you’re passionate about helping customers and enjoy solving problems, we’d love to hear from you. What we’re looking for: Excellent written English – You will primarily handle customer queries through email and live chat, so clear and professional communication...

Cargo Customer Service Executive (Airlines GSSA) – Delhi Aeroprime Group | India (Delhi) Apply before: 30th January 2026 About the Company Aeroprime Group is a multi-awarded and leading Airline GSSA group based out of India, with a strong and growing presence across multiple countries. We represent international airlines and provide comprehensive cargo sales, customer service, and operational...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations- Ensure close liaison with Airlines on all matters for smooth operations- Attend to investigation and complaints raised by airlines or passengers- Ensure client satisfaction- Airline meetings to resolve issues...