Location: Mumbai Position Overview Reporting to the Technical Support Manager, the IT Support Technician will play a key role in delivering high-touch, responsive IT support. This role is the first point of contact for IT support and requires someone who thrives in a fast-paced, high-pressure environment, is service-oriented, and communicates clearly with users at all levels of the...
Role: IT Application Support Analyst Duration: Long Term Location:100% Remote Job Description: Required Skills and Qualifications: - We need this person to be able to handle tier 1 application support, manage tickets, routing tickets to the right person, metrics on ticket stats, low level reporting from various sources, etc. - We would need them to work in US hours. - We are looking for...
About Us: We are the largest and most active online platform for international education! Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date,...
Job Description for Floor Support Engineer. Experience: 3 to 5 years - Good Knowledge of Application and Infra support. - To ensure smooth functioning of IT infrastructure at client's office. - Strong Communication in English and Hindi languages. - Installation, configuration and troubleshooting email clients like Microsoft O365 and Outlook. - Managing and resolving User...
Job Description: L2 Azure AKS & ARO Support Engineer / Administrator Experience : 3–5 Years Location : Mumbai ( Client Location ) Job Summary We are seeking an experienced L2 Azure AKS & ARO Support Engineer / Administrator to provide operational and administrative support for Azure Kubernetes Service (AKS) and Azure Red Hat OpenShift (ARO) platforms. The ideal candidate will have strong...
Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Channel Support Manager - Manage day-to-day operations for channel partners over calls and emails, including account opening, modification, DRF settlement, banking, issue resolution, and escalations - Act as the primary point of contact for channel partners, providing timely and effective communication on updates, changes, and support issues. - Track and analyze key performance metrics related...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...
Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...
We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...
Sikich is seeking an MS D365 BC Support Specialist with functional and technical skills to join our D365 Business Central (BC) team to provide functional and/or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-on experience with Business Central, excellent problem-solving skills, and a strong understanding of...
Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...
Role Overview The Head of Business Development & Client Support is responsible for driving sustainable business growth while ensuring best-in-class client support services. This role bridges commercial expansion and client experience, ensuring that growth initiatives are supported by robust, responsive, and compliant client support operations that enhance client satisfaction, retention, and...
Customer Support Executive (Voice Process) Location: Mumbai- Bhayandar Salary: ₹18,000 (in-hand) | ₹21,000 (CTC) Job Type: Full-time – Day Shift Requirements: - Graduate (Any stream) – Fresher with all passing mark sheets - Excellent communication skills in English - Immediate joiners preferred Responsibilities: - Handle inbound and outbound customer calls - Generate leads and promote...
About Cimpress: Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Through the personalized physical (and digital) products these companies create, we empower over 17 million global customers to make an impression. Last year, Cimpress generated $3.5B in revenue through customized print products, signage,...
Position: Assignment Support Coordinator Location: Mumbai Join Our Team as an Assignment Support Coordinator at NES Fircroft! As an Assignment Support Coordinator, you’ll play a vital role in ensuring our operations run seamlessly while delivering top-tier support to our clients and contractors. You’ll be the backbone of administrative excellence, driving efficiency and maintaining our...
Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...
Position Technical Support Manager - Procurement About JiBe JiBe is a leading cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined workflows and reducing the usage of email...