Service Manager jobs in Thiruvananthapuram

Job opportunity Technical Account Manager / Service Delivery Manager to own service outcomes for our SaaS products. Must-Have Qualifications: - 10+ years in service delivery, SRE, or cloud operations with direct customer ownership. - Proven, excellent client-facing communication (exec-ready status reports, crisp RCAs, calm under pressure during incidents). - Hands-on experience with Azure...

Role Summary The Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...

DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations - Ensure close liaison with Airlines on all matters for smooth operations - Attend to investigation and complaints raised by airlines or passengers - Ensure client satisfaction - Airline meetings to resolve...

Service Delivery Manager — Cloud Services: SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...

Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...

Note: Only candidates with proven experience in new client acquisition within the US Staffing industry ( Direct clients / MSP Experience ) are encouraged to apply. Applicants from other industries are requested not to apply. A brief introduction about our company: Integration InfoTech India P Ltd. We are the fully own subsidiary & global delivery arm of Integration International, Inc. (I3)....

Job Title: Offshore Service Delivery Manager Location: Remote (India) Working Hours: 6.30PM IST to 3.30AM IST Experience Required: 15+ years in IT Service Delivery, with people and portfolio management experience About the Rol eWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people...

About Arch: Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a...

Job Title:Managed Service Governance Lead India Location:Trivandrum, India Position Summary: We are seeking a Managed Service Governance Lead to oversee and manage governance operations for Archs Indian-based global capability center, which operates from Trivandrum, Hyderabad and Pune locations This role is critical to the delivery of Managed Service reporting, billing operations, and...

Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings,...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

As a key member of the Global HRS L&D team, the Training Administrator's primary mission is to ensure top-tier execution of training administration. This includes handling administrative tasks, evaluating effectiveness, maintaining databases managed by the offshore team for LMS, Munich. He/She must also be able to step in for team members on any issue to ensure Service Level Agreements (SLAs)...

Requirement Details Primary Location: Trivandrum Position Overview (Job Summary): Level 1 Service Desk Analyst responsible for providing international voice-based support, handling inbound calls, resolving technical issues, and ensuring compliance with SLAs and quality standards in a 24x7 rotational shift environment. Primary Skills: - International Voice Support experience - Proficiency...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Senior Data Integration Engineer – SAP DataSphere (DS) / BW / BODS 📍 Location: Remote 💼 Experience: 7+ Years 🎓 Education: Minimum 15 years of full-time education (Bachelor’s / Master’s in CS, IT, or related fields preferred) About the Role We are looking for a Senior Data Integration Engineer with strong expertise in SAP DataSphere (DS), SAP BW, ABAP, and ETL/Data Integration tools such as...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

About CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed...

Position Overview We are seeking Staff Infrastructure Engineer with deep expertise in Oracle Database engineering across Linux and Exadata platforms, supporting on-premises and cloud-based environments. In this role, you will: - Design, develop, and maintain Oracle 19c and above OLTP and Data Warehouse databases on-prem and in-cloud databases that power critical business applications. -...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

DUTY MANAGER – RAMP SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE Duty Manger is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional...