Customer Service Manager jobs in Thiruvananthapuram

DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations - Ensure close liaison with Airlines on all matters for smooth operations - Attend to investigation and complaints raised by airlines or passengers - Ensure client satisfaction - Airline meetings to resolve...

Overview: Ecorgy Solutions, a US-based home healthcare Operations company, seeks Customer Service (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service. Responsibilities: Answer incoming calls and assist with patient care needs. Schedule patient appointments in the practice management system. Provide information to physicians,...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Job opportunity Technical Account Manager / Service Delivery Manager to own service outcomes for our SaaS products. Must-Have Qualifications: - 10+ years in service delivery, SRE, or cloud operations with direct customer ownership. - Proven, excellent client-facing communication (exec-ready status reports, crisp RCAs, calm under pressure during incidents). - Hands-on experience with Azure...

Role Summary The Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

The Pump Service Manager will be responsible for managing the erection, installation, commissioning, operation, and maintenance of pump systems. The role includes overseeing service operations, ensuring optimal performance of pumping systems, maintaining technical documentation, and coordinating with internal teams and customers for smooth execution of service and project activities. Key Roles &...

Service Delivery Manager — Cloud Services: SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

Note: Only candidates with proven experience in new client acquisition within the US Staffing industry ( Direct clients / MSP Experience ) are encouraged to apply. Applicants from other industries are requested not to apply. A brief introduction about our company: Integration InfoTech India P Ltd. We are the fully own subsidiary & global delivery arm of Integration International, Inc. (I3)....

Job Title: Offshore Service Delivery Manager Location: Remote (India) Working Hours: 6.30PM IST to 3.30AM IST Experience Required: 15+ years in IT Service Delivery, with people and portfolio management experience About the Rol eWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people...

About Arch: Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a...

Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...

Job Title:Managed Service Governance Lead India Location:Trivandrum, India Position Summary: We are seeking a Managed Service Governance Lead to oversee and manage governance operations for Archs Indian-based global capability center, which operates from Trivandrum, Hyderabad and Pune locations This role is critical to the delivery of Managed Service reporting, billing operations, and...

Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

DUTY MANAGER – RAMP SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE Duty Manger is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...