Customer Service Assistant jobs in Thiruvananthapuram

DUTY MANAGER - CUSTOMER SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE & SPECIFIC RESPONSIBILITIES: - Take charge of various work areas in passenger service operations - Ensure close liaison with Airlines on all matters for smooth operations - Attend to investigation and complaints raised by airlines or passengers - Ensure client satisfaction - Airline meetings to resolve...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Overview: Ecorgy Solutions, a US-based home healthcare Operations company, seeks Customer Service (US Voice) to manage communication with patients, physicians, and vendors, ensuring efficient and professional service. Responsibilities: Answer incoming calls and assist with patient care needs. Schedule patient appointments in the practice management system. Provide information to physicians,...

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

Position: This role is a contract assignment at Palo Alto Networks. Contractors will not be employed by Palo Alto Networks but through our trusted staffing partners. - Location: India, Remote - Duration: 12 Months - Job Title: Customer Success Engineer (Contractor) Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice,...

Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

MatchMusic is a music technology platform that connects artists, curators, labels, and brands through transparent promotion, distribution, and B2B solutions. We work with creators, businesses, and partners worldwide, offering tools that simplify music growth, monetization, and discovery. We’re growing fast and looking for a Customer Support Specialist to become the frontline voice of...

Overview CACTUS is hiring a Client Services Analyst for their client to provide support to academic and scholarly scientific, technical and medical publishing customers with content hosted on the client’s product delivery platforms. This team member will interface directly with Client customers and will be the face of the company to them, building and maintaining effective, positive,...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

Housenama is India's #1 nameplate brand. As a D2C brand, we manufacture and retail nameplates through our own website (https://housenama.com); and are now expanding to a few other home decor categories. As part of our mission to help customers give that perfect finishing touch to their home, all our name-plates are personalized and are backed by a 100% love-it guarantee. Either the customer has...

Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings,...

Service Delivery Manager — Cloud Services: SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...

Job opportunity Technical Account Manager / Service Delivery Manager to own service outcomes for our SaaS products. Must-Have Qualifications: - 10+ years in service delivery, SRE, or cloud operations with direct customer ownership. - Proven, excellent client-facing communication (exec-ready status reports, crisp RCAs, calm under pressure during incidents). - Hands-on experience with Azure...

Role Summary The Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

DUTY MANAGER – RAMP SERVICES Location: Thiruvananthapuram, Kerala, India JOB PURPOSE Duty Manger is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional...

We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...