Service Desk Analyst jobs in Bangalore Urban

As an IT Service Desk Analyst I, you are the face of the IT department, serving as the first point of contact for all technical inquiries. This entry-level role is essential for ensuring employee productivity through rapid problem-solving and white-glove customer service. You will handle everything from immediate troubleshooting via Slack and Freshdesk to the physical preparation and tracking of...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

Service Desk L1 Support – Pune/Bangalore | Up to 6 LPA | Immediate Joiners 📍 Location: Pune (100% WFO) 🕒 Shifts: 24×7 Rotational (US/UK) 📅 Notice Period: 0–15 Days 🎓 Education: 15 Years Full-Time 💼 Experience: 1 Year – 5 Years (L1 Support-Service Desk) Mandatory Skills: • ServiceNow ticketing tool • Office 365 (Outlook, Teams, SharePoint) • Active Directory (password reset, account...

About Position: We’re seeking a seasoned EUC/Service Desk Engineer to manage and enhance our end-user computing environment and frontline IT support operations. You will own endpoint lifecycle, drive service excellence across Incident/Request/Problem/Change processes, and improve experience through automation, standardization, and proactive monitoring. This role partners closely with...

About the Role We are looking for a passionate and experienced Help Desk Manager to join our global IT Service team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, we’d love to hear from you. In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service...

Key Responsibilities: · Receive, log, and categorize incidents and service requests via phone, chat, and ServiceNow portal. · Perform first-level troubleshooting for common issues including: · Password resets and MFA issues · Email and collaboration tools (O365) · VPN and remote access · Endpoint and peripheral issues (Windows, Mac, mobile devices, printers) · Resolve issues at first...

We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware and software issues, and ensuring that IT systems and services run smoothly. You will be the first point of contact for technical support...

What You Will Be Doing: - Lead and guide junior service desk engineers, offering mentoring, training, and support as needed. - Work with our global helpdesk team to troubleshoot and close tickets. - Collaborate closely with global IT teams to enhance cross-functional support and communication. - Handle complex or escalated tickets across regions and ensure timely resolution. - Collaborate...

Greetings from Infosys BPM Ltd., We are hiring Assistant Quality Manager for a global Service Desk project at Electronic City, Bengaluru, please find the below job description for your reference and apply if interested. Job Role: Assistant Quality Manager Work Location: Electronic City, Bengaluru (work from office) Education Qualification: Full-time graduation / Post graduation Experience...

Senior Analyst, ML Services Experience: 3–5 Years Employment Type: Full-time About Us We are a global enterprise software organization building AI-powered platforms for customer-facing functions. Our unified customer experience solutions help enterprises deliver meaningful, human interactions to customers across modern digital channels—at scale. We work with leading global enterprises and are...

Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings,...

Job Title: Senior Analyst - IT Services (Senior HCM Payroll Data Analyst) Department: IT Location: Bangalore Reports to: IT Manager Workplace Type: Hybrid (2-3 days work from office in a week) BrandSafway is a leading provider of specialty services to North America's energy markets. Its extensive portfolio of specialized industrial service offerings includes scaffolding, coatings,...

Overview CACTUS is hiring a Client Services Analyst for their client to provide support to academic and scholarly scientific, technical and medical publishing customers with content hosted on the client’s product delivery platforms. This team member will interface directly with Client customers and will be the face of the company to them, building and maintaining effective, positive,...

About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups....

Work Location - Chennai, Bangalore, Hyderabad About the role: As a Analyst or Senior Analyst - BFS, you will work with Clients in Banking & Financial Services, & help translate business problems into unambiguous analytics problem statements and design analytical frameworks to address them. On a typical work day, you could be doing one or more of the following: - Collaborate with the team of...

About Client: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, LTIMindtree caters to over 700 clients. We are a Larsen & Toubro Group company with the combined strength of...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

Job Title: Senior Analyst - IT Services (Senior Developer – Application Integrations) Department: IT Location: Bangalore Reports to: Senior Manager - IT Workplace Type: Hybrid (2-3 days work from office in a week) BrandSafway is a leading provider of specialty services to North America's energy markets. Its extensive portfolio of specialized industrial service offerings includes scaffolding,...

Job purpose NelsonHall has ongoing vacancies for industry research analysts in IT services. These are remote working roles offering a high degree of flexibility to suit qualified candidates globally. These positions provide the opportunity to liaise with industry leaders and become a leading authority within your areas of expertise, advising leading IT services vendors on their offerings,...

Overview CACTUS is hiring a Client Services Analyst for their client to provide support to academic and scholarly scientific, technical and medical publishing customers with content hosted on the client’s product delivery platforms. This team member will interface directly with Client customers and will be the face of the company to them, building and maintaining effective, positive,...