Service Delivery jobs in Thiruvananthapuram

Job opportunity Technical Account Manager / Service Delivery Manager to own service outcomes for our SaaS products. Must-Have Qualifications: - 10+ years in service delivery, SRE, or cloud operations with direct customer ownership. - Proven, excellent client-facing communication (exec-ready status reports, crisp RCAs, calm under pressure during incidents). - Hands-on experience with Azure...

Role Summary The Service Delivery Manager (SDM) – IT Infrastructure is accountable for end-to-end delivery and operational governance of infrastructure programs and services across network projects, private cloud platforms, server and storage estates, and EUC refresh initiatives. This role ensures predictable outcomes across scope, schedule, cost, and quality while maintaining service stability...

Job Title: Offshore Service Delivery Manager Location: Remote (India) Working Hours: 6.30PM IST to 3.30AM IST Experience Required: 15+ years in IT Service Delivery, with people and portfolio management experience About the Rol eWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people...

Service Delivery Manager — Cloud Services: SDM to lead day-to-day service delivery for our SaaS products. This person owns SLAs/SLOs, incident & change management, and executive-level client communications. Must be excellent with customers, credible with engineers, and comfortable jumping into logs, dashboards, and runbooks to unblock issues. Experience in regulated or enterprise environments...

Your Role: The Security Operation Delivery Manager is responsible for overseeing cybersecurity operations delivery, ensuring service excellence, and driving performance through data insights and stakeholder engagement. This role requires strong knowledge of cyber operations workflows, influencing capabilities, and relevant technical expertise. - Lead day-to-day cybersecurity operations across...

HTC – A brief profile Established in 1990, HTC Inc., a company with headquarters in Troy, Michigan, is a leading global Information Technology solution and BPO provider. HTC assists clients across multiple industry verticals, offering turnkey project lifecycle in, e-business, data warehousing, embedded systems, ECM, SCM, CRM, and ERP solutions. HTC Inc. offers ConnectIT, our Global Delivery...

Position Summary: The Process Excellence Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within GSI. This role will ensure process, system and behavior improvement opportunities are identified, enhanced, and managed to meet the internal and external customer's business requirements. The individual in this role requires a deep understanding...

Support Smarter. Solve Faster. Grow Globally. Kickstart your IT career in a role that keeps global teams connected and systems running smoothly-no relocation needed. If you're ready to sharpen your troubleshooting skills, work with real-world support tickets, and make your mark in a fast-paced service desk environment, this international opportunity is your next move. In this role, you'll help...

As a key member of the Global HRS L&D team, the Training Administrator's primary mission is to ensure top-tier execution of training administration. This includes handling administrative tasks, evaluating effectiveness, maintaining databases managed by the offshore team for LMS, Munich. He/She must also be able to step in for team members on any issue to ensure Service Level Agreements (SLAs)...

Note: Only candidates with proven experience in new client acquisition within the US Staffing industry ( Direct clients / MSP Experience ) are encouraged to apply. Applicants from other industries are requested not to apply. A brief introduction about our company: Integration InfoTech India P Ltd. We are the fully own subsidiary & global delivery arm of Integration International, Inc. (I3)....

About Arch: Arch Capital Group Ltd. (Arch) is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, and our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Part of the S&P 500, Arch has the size and capital position to remain a...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Overview CACTUS is hiring a Client Services Analyst for their client to provide support to academic and scholarly scientific, technical and medical publishing customers with content hosted on the client’s product delivery platforms. This team member will interface directly with Client customers and will be the face of the company to them, building and maintaining effective, positive,...

Senior Data Integration Engineer – SAP DataSphere (DS) / BW / BODS 📍 Location: Remote 💼 Experience: 7+ Years 🎓 Education: Minimum 15 years of full-time education (Bachelor’s / Master’s in CS, IT, or related fields preferred) About the Role We are looking for a Senior Data Integration Engineer with strong expertise in SAP DataSphere (DS), SAP BW, ABAP, and ETL/Data Integration tools such as...

Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...

What’s important to us: As a Delivery Manager, you will be responsible for the execution and control of enterprise Mobile and Web projects, client liaison, including pre-sales, analysis, cross-functional development, and systems integration projects for the Company and ensure timely delivery of the project by overseeing the team. Key Objectives: To play an integral role in the development and...

pspan style=font-family:Arial, Helvetica, sans-serifspan EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working...

The opportunity EY GDS Creative Center of Excellence (CoE) is an inhouse agency that helps EY teams build a better working world by delivering high-impact, high-quality and on–brand creative solutions. People in the CoE help create experiences that are not just creatively inspiring, but also strategically precise and deeply human — across multiple media platforms. As an Associate — Graphic...

Job Title:Managed Service Governance Lead India Location:Trivandrum, India Position Summary: We are seeking a Managed Service Governance Lead to oversee and manage governance operations for Archs Indian-based global capability center, which operates from Trivandrum, Hyderabad and Pune locations This role is critical to the delivery of Managed Service reporting, billing operations, and...

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Lead Architect – Client Technology Managed Services Job Summary: As the Lead Architect in Client Technology – Managed Services, you play a pivotal role in...