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Customer Service Manager jobs in Pune
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Job Summary – Customer Support Representative Inbound Customer Service – Good Communication Responsibility: - Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures available. - Answering calls/ emails as per client mandated procedures. - Updating the Account Status on Client Database. - Creating appropriate records of calls on the in-house...
Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...
About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...
- Welcome and assist members in a courteous and professional manner. - Respond to phone calls, make outbound calls, emails, and in-person inquiries regarding club services, membership plans, class schedules, and events. - Address and resolve customer concerns promptly and efficiently. - Keep members informed about upcoming events, promotions, and new services, and distribute promotional materials...
We are seeking highly skilled and experienced leader to oversee and optimize the daily operations. This role is crucial for ensuring operational efficiency, improving service delivery, and driving strategic initiatives. The ideal candidate will have strong leadership capabilities, a data-driven mindset, and a track record of managing cross-functional teams in a fast-paced...
Customer Service Team Lead Customer Service Team Lead is responsible for managing daily customer service operations and staff to ensure service excellence and maximize new business opportunities. Description for External Candidates Manages assigned Customer Service office with integrity and ethical business practices, and in accordance with Mouser policies, procedures, and practices. Provides...
*Please note - This role is only Open to residents of Pune and not for relocations*JOB SUMMARYCustomer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is:• To be the face of Stuba Pacific service• To handle majority of non-urgent...
Job DescriptionJob Purpose:To act as the customer-facing Front Office owner for assigned Global OEMs and key distributors, ensuring smooth Order-to-Cash coordination, high-quality customer experience, and effective issue resolution through strong collaboration across supply chain, sales, finance, and support teams.Key Roles & Responsibilities:- Act as the single point of contact for customers...
Role - SIAM IT Service Manager Years of Experience - 10to 12 years Location - Pune & Chennai - Knowledge of implementing or working under the ITIL V3 framework as part of the Service Operation stage of the lifecycle - Significant knowledge and skills in the following areas: ITIL-based service management Experience of working within and across ITIL v3 framework and service value chain,...
About Position: Results-driven Professional Services Engineering Manager to lead ERP system onboarding projects focused on the Supply Chain domain. The PEM will ensure seamless ERP implementations for supply chain processes, while maintaining high quality, on-time delivery, and client satisfaction. - Role: Profession Service Engineering Manager - Location: Pune - Experience: 17+Years - Job...
Note: Only candidates with proven experience in new client acquisition within the US Staffing industry ( Direct clients / MSP Experience ) are encouraged to apply. Applicants from other industries are requested not to apply. A brief introduction about our company: Integration InfoTech India P Ltd. We are the fully own subsidiary & global delivery arm of Integration International, Inc. (I3)....
Job Title: Offshore Service Delivery Manager Location: Remote (India) Working Hours: 6.30PM IST to 3.30AM IST Experience Required: 15+ years in IT Service Delivery, with people and portfolio management experience About the Rol eWe are seeking a proactive and experienced Offshore Service Delivery Manager to lead the delivery of IT services to global clients. This role requires strong people...
🌟 We’re Hiring! CRM Executive with experience in real estate and building projects– Join Our Team in Pune! 🌟 Apply today or share this post with your network. 🕒 Shift: Night Shift What you’ll do: ✅ Manage and maintain our CRM database with accuracy ✅ Support the sales and operations teams with client communications ✅ Resolve customer queries promptly and professionally ✅ Assist in...
We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...
Target Objective The objective of this role is to provide operational support in Key Account Management with regard to handling serial business, including the creation and maintenance of products in SAP. Furthermore, this role is responsible for preparing and maintaining requests and quotations, as well as providing information to customers and internal departments. Job Requirements - Creation...
SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...
Join Finolex Industries Limited – We’re Hiring! Position: Manager – Indirect Procurement (Technical Material Services & Contracts) Location: Corporate Office, Baner, Pune We are looking for a seasoned procurement leader to manage Technical Services (Indirect) Procurement categories including Mechanical, Fabrication, Civil, Plumbing, Electrical, Instrumentation, AMC’s, refurbishment & repair...
Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...