JOB SCOPE: ● Attending to inbound, live chats and emails ● Respond to customers' general queries, complaints/feedbacks in a timely and accurate way ● Manage customer complaints and feedbacks accordingly REQUIREMENTS: ● We are looking for energetic candidates eager to earn good money. ● Must be energetic, positive minded and good team player ● Fresh graduates with a high drive to earn money...
Position Overview We are seeking motivated individuals to join our customer service team. This role is ideal for fresh graduates or SPM holders looking to build a career in customer service. Full training will be provided to ensure success in the role. Salary & Benefits - Basic Salary: RM3,000 - KPI Incentive: Up to RM200 - Total Compensation: Up to RM3,200/month Location - Ara...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
Key Responsibilities - Handle outbound & inbound customer calls - Assist customers using prepared scripts and guidance - Provide clear product and service information - Collaborate with the team to achieve service targets Salary & Benefits - RM 2,500 – RM 3,000 monthly - KPI allowance included - 1‑month paid training provided Working Hours - Rotational shifts (5 working days per...
Key Responsibilities: - Handle outbound customer calls professionally - Assist customers using prepared scripts and clear guidelines - Provide accurate information on products and services - Work closely with team members to achieve service KPIs Working Hours - Rotational shifts - 5 working days per week - 2 days off (rotational basis) Training & Benefits - 1-month paid training...
Job Scope - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. - Conduct necessary analyses to address customers' issues, and provide regular updates to the customers. - Develop and...
Are you interested in building products that keep investors engaged with their investments beyond the initial funding round? Do you want to create the digital infrastructure that makes private equity ownership transparent and manageable? 🎯 The Opportunity You'll build the products that strengthen trust and transparency in private market investing. Your work directly impacts how 180+ funded...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
Key Responsibilities: - Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries and concerns via phone, email, and live chat. - Order Processing: Manage customer orders, ensuring timely delivery of products and services. - Coordination: Collaborate with sales, technical, and logistics teams to fulfill customer requirements and ensure smooth operations. -...
We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Customer Care (B2B) to drive efficiency, quality, and customer satisfaction. Responsibilities : - Handle all first level of customers technical inquiries via inbound calls, email correspondences, and manage all key accounts. - Daily monitoring of fleet repairs and adherence to the...
About BingX - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and CoinGecko - TradingView's...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Customer Care to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: - Maintaining a positive,...
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: Job Scope: - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback,...
JOB SCOPE: - Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. - Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. - Foster strong customer relationships by conducting proactive follow-up via calls and emails. - Consistently achieve and exceed individual and...
What You’ll Do ✨ Manage customer complaints with quick response and effective communication ✨ Lead containment actions at customer sites and coordinate cross-functional teams ✨ Drive root cause analysis and submit 8D reports ✨ Regularly visit customers for feedback and quality improvement ✨ Support project quality management and smooth mass production ✨ Ensure quality in engineering and process...
International customer service engineer Job Scope 1. Responsible for installation, commissioning and training of vision inspection system, and machine acceptance. 2. Pay frequent customer visit for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship. 3. Handle machine maintenance, and conduct troubleshooting to solve technical issues. 4....
About the Company A leading innovator in machine vision and fiber optics, this company aims to implant "eyes and brains" in machines, focusing on AI-driven machine vision solutions and optoelectronic technologies. It provides cutting-edge systems, smart vision equipment, and core components across industries such as electronics, advanced display, packaging, alternative energy, and...
Do you thrive on building strong client relationships and delivering exceptional service? Are you motivated by the opportunity to shape commercial strategies and drive long‑term, profitable partnerships? If so, you could be the Key Account Manager we’re looking for. As a member of our Sales team, you’ll play a central role in supporting our customers across Southeast Asia, helping them deliver...
Cartrack is a global leader in mobility solutions, offering fleet management, vehicle tracking, and telematics services across 24 countries. We empower businesses to optimize their operations, improve safety, and boost productivity through data-driven technology. Join our fast-paced and innovative team as we expand across Southeast Asia. We are looking for a motivated and results-driven...
Roles and Responsibilities: - To be successful in this role, you should demonstrate good powers of observation and be able to identify weaknesses before they become problematic. - Collaborates with Line Manager to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, and policies, procedures, and regulations. -...