Key Responsibilities - Handle outbound & inbound customer calls - Assist customers using prepared scripts and guidance - Provide clear product and service information - Collaborate with the team to achieve service targets Salary & Benefits - RM 2,500 – RM 3,000 monthly - KPI allowance included - 1‑month paid training provided Working Hours - Rotational shifts (5 working days per...
Position Overview We are seeking motivated individuals to join our customer service team. This role is ideal for fresh graduates or SPM holders looking to build a career in customer service. Full training will be provided to ensure success in the role. Salary & Benefits - Basic Salary: RM3,000 - KPI Incentive: Up to RM200 - Total Compensation: Up to RM3,200/month Location - Ara...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
Key Responsibilities: - Handle outbound customer calls professionally - Assist customers using prepared scripts and clear guidelines - Provide accurate information on products and services - Work closely with team members to achieve service KPIs Working Hours - Rotational shifts - 5 working days per week - 2 days off (rotational basis) Training & Benefits - 1-month paid training...
JOB SCOPE: ● Attending to inbound, live chats and emails ● Respond to customers' general queries, complaints/feedbacks in a timely and accurate way ● Manage customer complaints and feedbacks accordingly REQUIREMENTS: ● We are looking for energetic candidates eager to earn good money. ● Must be energetic, positive minded and good team player ● Fresh graduates with a high drive to earn money...
Job Scope - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. - Conduct necessary analyses to address customers' issues, and provide regular updates to the customers. - Develop and...
Role Overview The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. This role focuses on resolving issues efficiently, supporting product and service usage, and maintaining strong customer relationships through effective communication and systematic follow-ups. Key Responsibilities 1. Customer...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Customer Care to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: - Maintaining a positive,...
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: Job Scope: - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback,...
We’re a global smart mobility SaaS company with 2M+ subscribers across 23 countries, seeking an experienced Customer Care (B2B) to drive efficiency, quality, and customer satisfaction. Responsibilities : - Handle all first level of customers technical inquiries via inbound calls, email correspondences, and manage all key accounts. - Daily monitoring of fleet repairs and adherence to the...
About BingX - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and CoinGecko - TradingView's...
JOB SCOPE: - Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. - Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. - Foster strong customer relationships by conducting proactive follow-up via calls and emails. - Consistently achieve and exceed individual and...
Key Responsibilities: - Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries and concerns via phone, email, and live chat. - Order Processing: Manage customer orders, ensuring timely delivery of products and services. - Coordination: Collaborate with sales, technical, and logistics teams to fulfill customer requirements and ensure smooth operations. -...
International customer service engineer Job Scope 1. Responsible for installation, commissioning and training of vision inspection system, and machine acceptance. 2. Pay frequent customer visit for pre-sales evaluation and after-sales service to improve customer satisfaction and build strong relationship. 3. Handle machine maintenance, and conduct troubleshooting to solve technical issues. 4....
About the Company A leading innovator in machine vision and fiber optics, this company aims to implant "eyes and brains" in machines, focusing on AI-driven machine vision solutions and optoelectronic technologies. It provides cutting-edge systems, smart vision equipment, and core components across industries such as electronics, advanced display, packaging, alternative energy, and...
Minimum Qualifications: · Fresher’s with Chinese (Mandarin) proficiency can apply / a Bachelor’s degree preferred · Should have experience in Finance, Accounts, banking, or the financial service industry · Excellent computer and Internet proficiency, including mastery of MS Office tools & Adobe Acrobat Responsibilities - Institutional Operations Associate: · Onboarding and maintaining client...
Minimum Qualifications: - Fresher’s with Chinese (Mandarin) proficiency can apply / a Bachelor’s degree preferred - Should have experience in Finance, Accounts, banking, or the financial service industry - Excellent computer and Internet proficiency, including mastery of MS Office tools & Adobe Acrobat Responsibilities - Treasury Operations Associate - Ensure the timely execution of client and...
We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We're experiencing...
We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We're experiencing...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency Responsibilities: - Generate new sales from the sales lead provided...