Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
handle outbound calls professionally and efficiently.respond to customer queries, complaints, and feedback with courtesy and accuracy.maintain detailed records of customer interactions in the crm system.follow communication scripts and company guidelines.coordinate with internal teams for issue resolution and service updates.no sales and targets maintain confidentiality and adhere to company...
We have vacant of 200 Calling Executive Jobs in Thane,Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Kanjurmarg, Mumbai, for Freshers Educational Qualification : Higher Secondary Skill Telecommunication,Outbound Calling,BPO Sales,Call Center,BPO Call Center,Voice Process etc. Experience 0 - 1 Years No. of Openings 200 Education Higher Secondary Role Calling Executive Industry Type Call Centre...
Who You Are You are a cybersecurity professional with several years of experience working in a security operations center. You have hands-on experience with security tools like SIEM, SOAR, EDR and IDS and applying these tools to defend an organization against modern threats. You are familiar with cybersecurity frameworks like NIST CSF and CIS as well as compliance certifications like ISO 27001...
If you are searching for growth, let your search end at Lemon Yellow LLP. Fan of Sherlock? Or detective novels? Do your friends call you a stalker for your exceptional research skills? Well, we are in need of just one such person. We are looking for a UX Researcher whose observation and analytical skills can transform a product to suit users’ needs. Research Responsibilities - Conduct and...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Role: Principal Network Development Engineer Job level: IC4 Experience: 6 to 10 years Location: Remote Job Description As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management. This role...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Job Title: Telephony Engineer – Vonage Experience: 5+ Years Job Summary We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...
Job Summary We are looking for a smart, fast, and customer-focused Online Sales & Leads Handling Executive for Auto Parts to manage incoming leads from WhatsApp, Facebook, Instagram, Google, website, and other online platforms. The candidate will be responsible for responding quickly, converting inquiries into sales, maintaining CRM records, and ensuring excellent customer service. 🔹 Key...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Role: Senior Network Development Engineer Job level: IC3 Experience: 5 to 8 years Location: Bangalore (Hybrid) Job Description As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management....
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by leading brands like Bharat Pay,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Position: Call Quality AnalystAbout ConvinConvin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences.We’re trusted by leading brands like Bharat Pay, Aakash,...