Call Center jobs in Karnal District

Key Requirements: - Strong experience managing large-scale migration programs (IVR, Voice, Contact Center) - Hands-on delivery of VoiceBot / IVR to Cloud migrations - Good understanding of Telecom, call flows, SIP, IVR, voice platforms - Experience working with cloud contact center solutions (Amazon Connect / Google / Genesys, etc.) - Strong stakeholder, vendor, and SI management skills -...

About the Company: Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than...

Location: Gurgaon (Onsite) Reporting To: Head of CX Role Overview The Operations Manager at Sova Health will own and drive end-to-end operational execution across diagnostics, expert consultations, customer experience, and partner coordination. This role is critical to ensuring a seamless customer journey—from microbiome test kit ordering to expert consultations and post-consultation...

Job Title: Sales & Business Development Trainee Company: Unified Mentor Pvt. Ltd. Location: Gurugram, Haryana (On-site) Employment Type: Full-Time About our Company Unified Mentor is an EdTech company founded in 2022, headquartered in Gurugram, India. We provide online skill development and career advancement programs, including certification courses in Data Science, Digital Marketing, Web...

Job Responsibilities: - Handle client retention processes under the guidance of the TL/Manager. - Ensure all documentation, records, and compliance are properly maintained to avoid loss of information. - Engage new customers and deliver presentations or pitches outlining the benefits of products/services. - Be well-versed with the company’s technical product features to deliver effective...

Must Have Skills - Thinker with the ability to question status quo and design innovative solutions to drive efficiency. - Oversee and optimize workforce management strategies, including capacity planning, scheduling, and real-time operations. - Lead initiatives to enhance the efficiency and accuracy of WFM processes by leveraging the latest workforce management technologies. - Analyze data to...

About Us Established in 2013, We are among India's largest dealers in colored precious and semi-precious gemstones like Ruby, Blue Sapphire, Emerald. We boast a vast inventory of 1 Lakh+ products with more than 900,000 HD photographs and videos taken using our unique industry-leading color accurate photography mechanism. With National ranking of No.1 in Gemstone & No.12 in Jewellery, we have...

International/ Domestic Customer Support Executive Office Location: Gurugram, Haryana Contact Person - HR Anjali - What's app your resume to 8826269231 Interview Mode - Face to Face only (No Virtual rounds) Work Mode- On-site working Working days- 6 days working with a roster off Preferred Languages- English, Hindi, Tamil, Telugu, Kannada Salary- 2.5 - 4 LPA PolicyBazaar is looking for...

Engineering Manager About REA Group: In 1995, in a garage in Melbourne, Australia, REA Group was born from a simple question: “Can we change the way the world experiences property?” Could we? Yes. Are we done? Never. Fast forward 30 years, REA Group is a market leader in online real estate in three continents and continuing to grow rapidly across the globe. The secret to our growth is staying...

Job Description: Operations Department Lead (AI-First) Role Overview As a Domain Operations Lead, you will move away from traditional manual processing to lead an AI-first, human-in-the-loop operating model. Your mandate is to ensure that AI executes by default while you govern the logic, judge exceptions, and protect client trust through decision integrity. Key Responsibilities Based on the...

Job responsibilities: - Answering/Troubleshooting on technical queries and dealing US clients via calls & Emails. - Administer and resolve applications issues, provide updates and perform root cause analysis. - Providing technical support to customers or end-users who are using Windows server-based systems. - Managing and maintaining Windows server environments, including servers, applications,...

Manager – Training (BFSI Experience) Location: Gurgaon Work Schedule: 24×7 operations; 6 days working Position Overview IGT is seeking a seasoned professional for the role of Manager – Training (Customer Experience). The incumbent will be responsible for leading Customer Experience (CX) training initiatives across contact center operations, with a focus on capability building, behavioral...

Bharti Airtel is a global communications leader serving over 590 million customers across 15 countries. With consolidated revenues of $20B and a massive 584% ten-year stock return, we are evolving from being the best telecom operator into a digital infrastructure backbone. Our growth is powered by battle-tested future ready digital platforms that we are now sharing with customers globally: • AI...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models...

Job Title: Telephony Engineer – Vonage Experience: 5+ Years Job Summary We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work...

Company Description BabyBloom IVF & Maternity Centre is a leading fertility clinic located in Gurgaon and Rohtak, India, offering a comprehensive range of fertility treatments, including IVF, IUI, surrogacy, and egg donation. Renowned for high success rates, even in challenging cases with low egg or sperm count, BabyBloom enables couples to fulfill their dream of having a biological child. The...

Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: - Responsible for the day-to-day supervision of a...

Job responsibilities: - Directed the implementation and optimization of Salesforce and Zoho CRM solutions to streamline business processes. - Improved lead-to-order cycles, encompassing sales efficiency, order management, and support automation. - Collaborated with executives (CEO, CFO, COO, CMO) to align CRM strategies with organizational goals. - Facilitated smooth transitions and ensured...

Description Role: Real time Management Designation: Real time analyst Location: GGN Years of Experience: Minimum 3 years Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition...

Must Have Skills - 12–15+ years in seat planning, capacity planning, workforce planning, or real estate planning within BPO, GCC, Captive, or Tech environments - Strong understanding of offshore delivery economics, seat utilization, and growth scalability - Proven experience operating in matrixed, globally governed organizations from India - Demonstrated ability to handle multiple projects...