Experience 3 to 7 years of contact center implementation experience with strong Five9 exposure Location Remote / Hybrid (India) | US client support Job Summary The Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio,...
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor...
Job Title: Sr. Cisco UCCE Support Engineer Location: 100% Remote Schedule: 6:30pm - 3:30am (USA EST Time Zone) - Full-time + On-Call rotation every 4 weeks (1 dedicated resource) Salary: 11-14LPA Key Responsibilities: - Provide day-to-day support and maintenance for Cisco UCCE 12.6 platform. - Monitor system health, troubleshoot, and resolve incidents promptly. - Handle on-call duties...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
About Knowledge Networks Inc. Knowledge Networks Inc. is at the forefront of AI policy education and governance. We operate two flagship initiatives that are shaping the global conversation on artificial intelligence regulation: • RegulatingAI: A leading AI policy research platform with 100,000+ subscribers, producing podcasts, webinars, newsletters, and comprehensive policy analysis that...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Job Title: Telephony Engineer – Vonage Experience: 5+ Years Job Summary We are seeking an experienced Telephony Engineer with strong expertise in Vonage telephony systems to design, implement, and support enterprise-grade communication solutions. The ideal candidate will have hands-on experience managing cloud-based telephony platforms, excellent communication skills, and the ability to work...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...
Job Summary We are looking for a smart, fast, and customer-focused Online Sales & Leads Handling Executive for Auto Parts to manage incoming leads from WhatsApp, Facebook, Instagram, Google, website, and other online platforms. The candidate will be responsible for responding quickly, converting inquiries into sales, maintaining CRM records, and ensuring excellent customer service. Key...
Location: India - Remote Hours: US PST Hours Type: Full-Time About the Role: A High-Growth Leadership Opportunity We are seeking a visionary and results-driven Director of Operations to spearhead our India-based operations. This is a high-growth leadership role designed for an individual who thrives on building systems, scaling teams, high client satisfaction and owning the end-to-end success...
Senior Solution Delivery Architect (Hardware Configuration)About Us (Ensono)Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe...
Job Role: Customer Support Representative (CSR) Shift: Night Shift (6:00 PM to 3:00 AM / 06:30 pm to 03:30 am. During daylight saving: 07:00 pm to 04:00 am / 07:30 pm to 04:30 am ) Location: Coimbatore, India (WFO) Job Overview: We are seeking a detail-oriented and motivated individual to join our team. The ideal candidate should possess a basic understanding of SAP transaction codes...
Schneider Electric SE is a French multinational company that specializes in digital automation and energy management. Schneider Electric is a publicly traded Fortune Global 500 company, the company posted revenues of €34.2 billion. It addresses homes, buildings, data centers, infrastructure and industries, by combining energy technologies, real-time automation, software, and services. Schneider...
div style=font-family:Arial; EY, we’re all in to shape your future with confidence. /ppWe’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. /ppJoin EY and help to build a better working world. /p/divdiv style=font-family:Arial; /divpspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptstrongCareer...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...