Exp: 6 Months to 3 Years Location: Chennai – Ambit It Park Requirements: Experience: • Minimum 6 months call center experience • Minimum 12 months customer service experience • Excellent overall tenure in job history • B2+ English level • 30 Words per minute • Basic Computer Knowledge Please share your profile with [email protected] /[email protected]
Customer Service Associate – U.S. Support (Voice Process)We’re looking for an experienced Customer Service Professional to support U.S. consumers through high-quality phone and written interactions.Experience:- 5+ years in customer service, preferably in a contact center or B2C environment.Key Responsibilities:- Deliver clear, fluent, and professional communication with strong active listening...
Experience3 to 7 years of contact center implementation experience with strong Five9 exposureLocationRemote / Hybrid (India) | US client supportJob SummaryThe Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio, campaign and...
ROLES & RESPONSIBILITIES: To understand / analyze the nature of all channel Transactions reported by the customers at NCRP. To Outcall the customers for the transactions reported at National Cyber-Crime Reporting Portal (NCRP). To ensure that the data entry in FRS is captured as per the voice of the customer. Post ascertaining the right party, caller will disclose the principle reason for the...
Job Description Arista Networks is looking for world-class Software Test Engineers (aka System Test Engineers) to help us in building the highest quality networking products catering to the large-scale Artificial Intelligence (AI) Data Centers. AI data centers are specialized facilities for intensive AI computation and data processing. Unlike traditional data centers, they require higher power...
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor...
Job Title: Sr. Cisco UCCE Support Engineer Location: 100% Remote Schedule: 6:30pm - 3:30am (USA EST Time Zone) - Full-time + On-Call rotation every 4 weeks (1 dedicated resource) Salary: 11-14LPA Key Responsibilities: - Provide day-to-day support and maintenance for Cisco UCCE 12.6 platform. - Monitor system health, troubleshoot, and resolve incidents promptly. - Handle on-call duties...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...
Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Location: India - Remote Hours: US PST Hours Type: Full-Time About the Role: A High-Growth Leadership Opportunity We are seeking a visionary and results-driven Director of Operations to spearhead our India-based operations. This is a high-growth leadership role designed for an individual who thrives on building systems, scaling teams, high client satisfaction and owning the end-to-end success...
Job Purpose:A Virtualization Engineer is a versatile team-player involved in an enterprise implementation of multiple information technology systems. The core group specific deliverables are operations of virtualization environment (hardware and hypervisor). Responsibility for on-call /escalated support for operations of virtualized environments, including but not limited to: Server-side...
Hiring for Inside Sales SpecialistEligibility:- Any Graduates- Relevant international sales experience required.- Comfortable with U.S. Shifts: 7:00 PM to 4:00 AMWork Location: Chennai (Onsite at Global Delivery Center, Ambattur)Salary: Excellent package + Huge incentives + PerksWorking Days: 5 days a week, Sat/Sun offFor quick interaction: Call or WhatsApp us at Chris - +919841755626 (Call...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
HiPlease find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...
Experience3 to 7 years of contact center implementation experience with strong Five9 exposureLocationRemote / Hybrid (India) | US client supportJob SummaryThe Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio, campaign and...