Experience 3 to 7 years of contact center implementation experience with strong Five9 exposure Location Remote / Hybrid (India) | US client support Job Summary The Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio,...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Location: India - Remote Hours: US PST Hours Type: Full-Time About the Role: A High-Growth Leadership Opportunity We are seeking a visionary and results-driven Director of Operations to spearhead our India-based operations. This is a high-growth leadership role designed for an individual who thrives on building systems, scaling teams, high client satisfaction and owning the end-to-end success...
Job Description ● Make outgoing calls to potential customers to schedule high-quality leads for sales. ● Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. ● Seize opportunities to upsell services when they arise. ● Follow up with potential customers in a timely manner if necessary. ● Manage a large number of outbound calls in a...
The Admission Counsellor will be responsible for student recruitment and enrolment by counselling prospective students and parents, guiding them through program selection, managing end-to-end admission processes, achieving enrolment targets, and supporting outreach and promotional activities. Key Responsibilities Student Counselling & Conversion - Counsel prospective students and parents...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Job Title: Sr. Cisco UCCE Support Engineer Location: 100% Remote Schedule: 6:30pm - 3:30am (USA EST Time Zone) - Full-time + On-Call rotation every 4 weeks (1 dedicated resource) Salary: 11-14LPA Key Responsibilities: - Provide day-to-day support and maintenance for Cisco UCCE 12.6 platform. - Monitor system health, troubleshoot, and resolve incidents promptly. - Handle on-call duties...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Company Overview Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor...
Role Title: Sales Manager / Sr Manager – Data & AI & GenAI Services (Hunter + Closer) Location: Anywhere in India (Remote) Shift: 1 pm–10 pm IST (with flexibility for key client calls) Notice period: 0 – 15 days Reports To: Global Head of Sales (US / Global) About JBS JBS is a fast-growing Data & AI services firm delivering high-impact solutions across cloud, data platforms, analytics, and...
Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers. The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we’d love to meet you. 【Location】: Jaipur/Koltotta/Indore are preferred In this role you will: The...
Essential Functions: - Plans, architects, designs, analyzes, configures, installs, and upgrades Genesys Cloud CX enterprise telecommunications system, and UCaaS and CCaaS provider services. - Serves as subject matter expert on Genesys Cloud CX architecture and consults with stakeholders when telecommunication system architecture knowledge is needed. - Develops Genesys Cloud CX architecture...
Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...
Job Summary: We are looking for a hands-on IBM Sterling OMS Developer with 4–7 years of experience in designing, customizing, and supporting IBM Sterling Order Management solutions. The ideal candidate will have strong expertise in core OMS modules, Next Generation Call Center, and Order Hub, along with experience in Java-based customizations, integrations, and microservices in an omni-channel...
Location: India - Remote Hours: US PST Hours Type: Full-Time About the Role: A High-Growth Leadership Opportunity We are seeking a visionary and results-driven Director of Operations to spearhead our India-based operations. This is a high-growth leadership role designed for an individual who thrives on building systems, scaling teams, high client satisfaction and owning the end-to-end success...
ROLE SUMMARY - We are looking for a competent SAP Full Stack Developer to support a call center environment. - The role requires strong hands-on experience in SAP CRM technical development with ABAP and OData, along with UI5 development. - The candidate should be capable of working independently and also guiding a junior resource. EXPERIENCE LEVEL - 5+ years of relevant SAP experience...
Experience 3 to 7 years of contact center implementation experience with strong Five9 exposure Location Remote / Hybrid (India) | US client support Job Summary The Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio,...
Experience 3 to 7 years of contact center implementation experience with strong Five9 exposure Location Remote / Hybrid (India) | US client support Job Summary The Five9 Implementation Engineer will be responsible for designing, configuring, implementing, and optimizing Five9 cloud contact center solutions. This role requires hands-on expertise in intelligent call routing, IVR/IVA Studio,...