Title: Production Technical Support Lead Location: Hyderabad Mode of work: Work from Office Experience: 8+ years Notice Period: Immediate Role Overview: Quiktrak is seeking an accomplished Product Tech Support Lead with 8+ years of experience to join our dynamic team. This critical role involves providing technical support for our product, ensuring seamless user experiences, and...
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...
Position: Senior Technical Customer Support Engineer Location: Hyderabad, Telangana, India Work Hours: Fully aligned with U.S. Eastern Standard Time (EST) hours — must be available for customer calls, collaboration with U.S. teams. Reporting To: Technical Support Lead / Manager Role Summary: As a Senior Technical Customer Support Engineer, you will engage directly with customers (via calls,...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Position Summary We are seeking Technical Support Engineers You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with overlapping regional coverage. Core Responsibilities - Diagnose...
About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...
Locations: Hyderabad Experience: 6-8 Years Role: Functional & Technical Support Analyst Must-Have: Technical: Expertise on Sun Systems Infor Q&A B4B PA Consolidation Functional: Resolve journal posting Issue. Create new Reports using macros Design Reports within application. Responsibility: - Perform system configuration, patch testing, and upgrades for SUN Systems and related...
Job Summary: We are seeking a highly motivated and customer-centric International Voice Process Executive to join our team. The ideal candidate will have at least 1 year of experience in handling international voice processes and be willing to work in 24/7 shifts. Responsibilities: - Handle inbound and outbound customer calls for international clients - Resolve customer queries and issues in...
Job Description Our client is seeking a skilled DevOps Engineer to join our team, responsible for ensuring the smooth operation of our CI/CD pipelines, automating processes, and optimizing our infrastructure for scalability and reliability. The ideal candidate should have experience with Terraform, Pulumi, GitHub Actions, Argo CD, Kubernetes, Python Scripting, Bash scripting, Linux, and...
:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide accurate and current status of support...
Job Description Overview OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Healthcare, security, and defense are among the key markets where we have made significant inroads with new ideas, products, and processes. We know that many people live in difficult and dangerous conditions. To improve these circumstances,...
Job Summary We are looking for a proactive and customer-focused Desktop Support Engineer to provide remote technical support to end users across multiple locations in India. The ideal candidate will troubleshoot hardware, software, and network-related issues, ensuring minimal downtime and a high level of user satisfaction in a remote support environment. Key Responsibilities - Provide remote...
Key Responsibilities - Manage and troubleshoot cloud infrastructure including VMs, containers, and cloud‑native services (Linux & Windows). - Collaborate with cloud vendors to resolve technical issues and improve service quality. - Deploy and manage cloud resources: compute, storage, networking, and platform services. - Build automation scripts and Infrastructure as Code (IaC) using tools like...
We’re hiring- Customer Support Specialist Full-time | $900-$1000 CAD/month | 45 hours/week (7LPA) We’re looking for someone who enjoys solving real problems and talking to customers. This is a hands-on support role. You’ll be helping customers using streaming services and devices, fixing issues, answering questions, and making sure they have a smooth experience. If you like figuring things...
Position Overview We are seeking a highly motivated and experienced Technical Support Manager to lead a team of 7-10 skilled support analysts in delivering exceptional technical assistance to our internal users and external clients. This role is responsible for managing technical support issues, IT asset lifecycle management including daily operations of the build center and conference room...
Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...
Role: Customer Support Executive (International Chat) We are seeking an experienced Chat Support Specialist to join our high-performance international operations team. This role is designed for professionals who possess a sharp eye for detail, exceptional written communication, and a proven track record in global customer relations. Core Responsibilities - Expert Query Resolution: Deliver...
Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...
: · Assist customers and other team members with the usage of our products through our support portal, email, and phone · Troubleshoot issues by reproducing the problem and determining the resolution · Triage newly reported problems, assign proper severity, and work to identify a resolution · Update the ticket tracking system to provide an accurate and current status of support issues ·...
:Provide assistance to customers, consultants and partners on the usage of Mitratech products through our customer support portal, email, chat and phoneTroubleshoot issues through reproducing the problem and determine resolutionTriage newly reported problems, assign proper severity and work to identify a resolutionUpdate the ticket tracking system to provide accurate and current status of support...