Position Overview We are seeking a highly motivated and experienced Technical Support Manager to lead a team of 7-10 skilled support analysts in delivering exceptional technical assistance to our internal users and external clients. This role is responsible for managing technical support issues, IT asset lifecycle management including daily operations of the build center and conference room...
HCL is hiring - Walkin Drive for Chat Support in Hyderabad Time and Venue 17th January , 10.00 AM - 2.30 PM HCLTech Office, H01B, Phoenix Avance Business Hub, Hitech city, Hyderabad Contact - Kiran Carry two copies of resume , ID proof, No Laptops , Pen drive etc. Job description Required Skills & Qualifications: - 1 - 4 year of experience in international chat(live) process. - Excellent...
Position Summary We are seeking Technical Support Engineers You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical assistance across time zones as part of our 24×7 model. This role operates within a rotating 24×7 support schedule with overlapping regional coverage. Core Responsibilities - Diagnose...
About the Company: For some background, Luxoft is a digital transformation and software engineering company that provides customized IT solutions that drive business change for customers in every corner of the globe. We offer tailored software development services to well-known and industry-leading IT organizations and software vendors in the automotive, financial services, media, retail,...
Locations: Hyderabad Experience: 6-8 Years Role: Functional & Technical Support Analyst Must-Have: Technical: Expertise on Sun Systems Infor Q&A B4B PA Consolidation Functional: Resolve journal posting Issue. Create new Reports using macros Design Reports within application. Responsibility: - Perform system configuration, patch testing, and upgrades for SUN Systems and related...
Notice Period : Immediate to 30 days Experience : 3-5 Years Mandatory skills : Technical support on Windows OS/ MacOS, Fortigate or Sophos, good knowledge on cyber security. IT Infrastructure & System Support - Provide technical support for Windows OS, macOS, Linux/Ubuntu - Administer Microsoft 365 services — Exchange Online, SharePoint, Teams, user accounts, and security configurations. -...
Oracle Technical Support – Sales & Distribution_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – Sales & Distribution Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Proven experience in Oracle EBS R12 Tech Support, especially across multiple modules in Supply Chain and...
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...
Job Summary: We are seeking a highly motivated and customer-centric International Voice Process Executive to join our team. The ideal candidate will have at least 1 year of experience in handling international voice processes and be willing to work in 24/7 shifts. Responsibilities: - Handle inbound and outbound customer calls for international clients - Resolve customer queries and issues in...
Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Job Title: Support Engineer L1 Location: Dubai Responsibilities: First Point of Contact: - Serve as the initial point of contact for users seeking technical assistance. - Collect information to understand and diagnose the issue. Issue Resolution: - Troubleshoot and resolve hardware, software, and network issues. - Provide step-by-step guidance to users for problem resolution. Ticket...
Designation : Technology Support Analyst Shift timing : NAM / EMEA and APAC- rotational shift ( includes Night shift- shift allowance included ) Location : Hyderabad and Bangalore- Hybrid 2-3 days work from office This is a Fulltime role Experience Minimum : 2-3 Years experience Skillset - Field glass ( mandatory ), VMS tools (eg: beeline,) trouble shooting and technical support and...
The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...
Position: IT Lead - Application Support (ZOHO Suite) Type: Full-Time | Remote Reporting To: Head of IT Role Summary: The IT Lead - Application Support (ZOHO Suite) is the technical subject matter expert responsible for the end-toend administration, configuration, customization, and integration of the organization's entire ZOHO suite of applications. This role ensures the ZOHO platform is...
Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...
Title: Cloud Operations Support Engineer Pay: 10-18 LPA Fixed per Annum Location: remote MUST BE ABLE TO JOIN IN 30 DAYS OR LESS We are building a Cloud Operations Support Team to provide 24/7 coverage using a follow-the-sun model. This team will be responsible for monitoring, troubleshooting, and resolving cloud infrastructure issues across global environments. We are hiring 5 Support...
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote) Job Title: Oracle Technical Support – SCM Duration : 6 Months (Contract) Experience: 7+ Years Location: Pan India Mode of work: Remote Job Description: Must-Have Skills: Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufacturing modules. Proficiency in SQL / PL/SQL, Oracle...
We are seeking a skilled IT Systems & Cybersecurity Compliance Engineer with 3–4 years of experience in IT infrastructure support and at least 1–2 years of hands-on involvement in cybersecurity, data protection compliance, and incident response processes. The ideal candidate will support day-to-day IT operations while also contributing to the organization’s information security management system...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...