Support Escalation Engineer jobs in Vapi

Jobs found: 418
Hireologist
Vapi

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

14 hours ago
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Alternative Path
Vapi

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

14 hours ago
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Infogain
Vapi

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

14 hours ago
Textellent, Inc.
Vapi

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

14 hours ago
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Street
Vapi

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

14 hours ago
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NIKSUN
Vapi

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

14 hours ago
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ThoughtFocus
Vapi

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

14 hours ago
SoftSolutions! S.r.l.
Vapi

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

Remote
6 hours ago
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Phi Partners
Vapi

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

14 hours ago
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Luxoft
Vapi

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

14 hours ago
SYGNEXT
Vapi

Job Title: Remote (100% Work From Home) Customer Support Agent – Gaming Client Job Type: Remote | Chat & Email Support Compensation: ₹150 per hour Working Hours: UK hours with partial overlap with US hours >>>>> Follow Sygnext Company page for regular updates. <<<<< About the Role Job Description: We are looking for a Remote Customer Support Agent to support a gaming client. The role...

Remote
14 hours ago
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Oracle
Vapi

Role: Senior Network Development Engineer Job level: IC3 Experience: 5 to 8 years Location: Bangalore (Hybrid) Job Description As a Network Development Engineer on the Oracle Infrastructure Engineering Services (IES), Network Operations & Reliability Engineering team, your priorities include completing change requests, fulfilling service requests, incident response, and problem management....

Hybrid
14 hours ago
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Strobes Security, Inc.
Vapi

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Remote
14 hours ago
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Glidewell Dental
Vapi

Essential Functions: - Serves as subject matter expert (SME) for security projects and initiatives. - Advises on techniques and patterns for securing integration with external vendors or cloud providers. - Leads regular design reviews for requirements implementation. - Serves as an information security technical leader to address any issues or design concerns/questions. - Communicates important...

14 hours ago
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Estarta Solutions
Vapi

Job Title: Datacenter Engineer Company: Estarta Partner/Client: Cisco Work Location: Remote – India Job Summary Estarta is seeking a skilled Datacenter Engineer to support Cisco’s Customer Delivery Engineering function. The role focuses on delivering high-quality technical solutions, resolving complex issues, and driving technology adoption across large-scale environments. The ideal...

14 hours ago
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Support Escalation Engineer, Vapi
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Mogra.ai
Vapi

Active Directory Engineer (Remote – India) Experience: 5–10 years Employment Type: Full-Time (FTE) Compensation: ₹16 LPA Work Mode: Remote Shift: Monday–Friday, 6:00 PM – 2:00 AM IST About the Role We are looking for an experienced Active Directory Engineer to provide hands-on operational support and engineering expertise across complex enterprise identity environments. This role is not...

Hybrid
14 hours ago
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ITSecOps
Vapi

About ItSecOps.Cloud ItSecOps.Cloud is a modern IT operations and cybersecurity company supporting small and medium businesses across North America and Europe. We operate with a security first mindset, where infrastructure, cloud, identity, and endpoint security are integrated into day-to-day operations not treated as afterthoughts. We are looking for a hands on L2 Infrastructure & Cloud...

6 hours ago
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Microtalent is becoming INSPYR Global Solutions
Vapi

Citrix Lead Engineer Mid-senior level remote Immediate Joiner Role Overview: The Citrix Lead Engineer will be responsible for Citrix architecture, platform operations, continuous improvement initiatives, and advanced engineering support. This role will lead the Citrix function and work closely with leadership, internal IT teams, and business stakeholders. Title: Citrix Lead Systems...

14 hours ago
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Aquanow
Vapi

About us Aquanow is a trading and technology company powering the next generation of financial services. We’re at the forefront of the rapidly evolving digital asset space, empowering businesses to navigate the complexities of cryptocurrencies and blockchain technologies. As a leading provider of infrastructure solutions, we offer innovative services in cryptocurrency trading, liquidity...

14 hours ago
Marriott Tech Accelerator
Vapi

About Us: Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more...

Hybrid
14 hours ago
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