Support Escalation Engineer jobs in Vadodara District

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

This is urgent requirement , please start sharing profiles :- Skill set – DSS & SD- Shift timing :24/7 ,rotational shifts ( Shifts are as follows)- A- (06:30AM to 03:15PM)- B- (03:15PM to 12:00 AM- C- (12:00 AM to 06:30AM)- G- 09:00 AM to 05:45PM)- Working days – 6 days- Working location – Block No 334 / 335 I Village Hansalpur I Nr Becharaji, Taluka Mandal I Dist Ahmedabad I Gujarat – 382130-...

Position: Application Support EngineerNo Of Position: 1Location: AhmedabadYear of Experience: 2 - 5 YearsKnowledge of CRM platforms SalesforceEmail Support/L1- IT Operations Managing and SupportRole Summary:Provide L1 support for AI-171 Personal Belonging IT interface developed using Salesforce CRM, ensuring smooth operations and facilitating users with the web interactions to get their connected...

Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set standards for industrial solutions with...

Withum is a place where talent thrives - where who you are matters. It’s a place of endless opportunities for growth. A place where entrepreneurial energy plus inclusive teamwork equals exponential results. Withum empowers clients and our professional staff with innovative tools and solutions to address their accounting, tax and overall business management and operational needs. As a US...

Job purpose:Support the planning, implementation, and maintenance of the organization’s IT infrastructure, ensuring high availability, security, and efficiency of systems and networks.Who you are:- Provide L2/L3 technical support for end users (hardware, OS, applications, network basics).- Manage Windows, Linux, and server troubleshooting.- Handle user onboarding/offboarding, access management,...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

Job Title: Remote (100% Work From Home) Customer Support Agent – Gaming Client Job Type: Remote | Chat & Email Support Compensation: ₹150 per hour Working Hours: UK hours with partial overlap with US hours >>>>> Follow Sygnext Company page for regular updates. <<<<< About the Role Job Description: We are looking for a Remote Customer Support Agent to support a gaming client. The role...

Job Title: Customer Support Representative Experience Level: 1+ years. Location: Vadodara, Gujarat, India/On Site Shift Time: US Shift Key Responsibilities: - Handle inbound calls, emails, and chats to address customer queries and concerns. - Provide accurate information about products, services, and policies. - Troubleshoot basic technical issues and offer step-by-step solutions. - Maintain...

Project description Luxoft have been engaged by a leading financial institution to provide a technical BAU support analyst to provide support of the (1) Smartstream (CMS) cash management and liquidity and BAU activities (2) Linux adminstration (3) JBoss middleware management This support analyst will be responsible for providing technical support of the underlying application, releases and...

Citrix Lead Engineer Mid-senior level remote Immediate Joiner Role Overview: The Citrix Lead Engineer will be responsible for Citrix architecture, platform operations, continuous improvement initiatives, and advanced engineering support. This role will lead the Citrix function and work closely with leadership, internal IT teams, and business stakeholders. Title: Citrix Lead Systems...

Job Title: Datacenter Engineer Company: Estarta Partner/Client: Cisco Work Location: Remote – India Job Summary Estarta is seeking a skilled Datacenter Engineer to support Cisco’s Customer Delivery Engineering function. The role focuses on delivering high-quality technical solutions, resolving complex issues, and driving technology adoption across large-scale environments. The ideal...

Active Directory Engineer (Remote – India) Experience: 5–10 years Employment Type: Full-Time (FTE) Compensation: ₹16 LPA Work Mode: Remote Shift: Monday–Friday, 6:00 PM – 2:00 AM IST About the Role We are looking for an experienced Active Directory Engineer to provide hands-on operational support and engineering expertise across complex enterprise identity environments. This role is not...

About Us: Marriott International Inc., headquartered in Bethesda, Maryland, USA, was founded in May 1927 by J. Willard Marriott and Alice S. Marriott with a modest nine-seat A&W root beer stand. Guided by the family's leadership and core principles, Marriott International today has grown into a global hospitality giant, operating approximately 9,000 properties and over 30 leading brands in more...