Support Escalation Engineer jobs in Brookefield

Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation and consistently delivers exceptional service at every interaction. As the Escalation and Expert Centre Specialist, you will act as a...

🚀 We’re Hiring: Oracle EBS – HCM Support Engineer 📍 UAE/Abu Dhabi 💼 Entry Level: 3-6 years of experience 💰 Flexible Work Culture Ready to kick-start your IT career? 👨‍💻👩‍💻 Be A Catalyst is looking for an enthusiastic Oracle EBS HCM Support Engineer who enjoys solving user issues, supporting HR systems, and learning every day. 🔧 What you’ll be doing: Act as the first point of contact for...

Technical Support Engineer - Function : Customer Success - Job Location : Whitefield, Bangalore - Reporting to : Manager- Global Support and Operations. About Us: Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and automate access reviews—all from a single,...

Job Title: Senior Support Engineer - Net Document (Remote/Freelancing) Job Location: Remote Experience: 6+Years Job Responsibilities: - Provide Level 2/Level 3 support for NetDocuments, ensuring timely resolution of complex issues - Contribute to continuous improvement initiatives and automation opportunities to enhance support efficiency - Mentor junior support engineers and conduct...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

Company Description Kruti Comp. India Pvt. Ltd. specializes in integrating IT Infrastructure Solutions into business environments. Our comprehensive offerings include Servers, Storage, Networking, Security, Software, Personal Systems, and a full range of Implementation and Managed Services. We aim to provide solutions that enhance productivity and operational efficiency. Our expertise spans...

About Astra: Astra is a cybersecurity SaaS company that makes otherwise chaotic pentests a breeze with its one-of-a-kind AI-led offensive Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 15,000+ security tests. CTOs and CISOs love Astra because it helps them to achieve continuous security at scale, fix vulnerabilities in record time,...

About LeadSquared: One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high-velocity sales at scale. We are backed by prominent investors such as Stakeboat Capital, Jyoti...

SourceFuse Technologies hiring L2 Engineer - OSS Support with 5+ years of experience. Overview: We are seeking a highly motivated and experienced Open-Source Software (OSS) Support Engineer with a strong background in the Telecom domain to join our growing team. In this role, you will be responsible for providing technical support and guidance to our users and customers who are utilizing our...

Who are we? FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industry's foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that...

Job Title :: L1.5 & L2 Support Engineer Location :: Bengaluru India (Hybrid - Onsite 2 in a week) Minimum relevant experience :: 4 Job Description: Core / Must Have - Good communication skills - Good Team player - Collaborates with different teams - Excellent reading and writing skills to work with different customer base. - Customer focused and Security as priority mindset - Good...

Job Title: SFDC Support Engineer Location: Bangalore (Hybrid) Overall Exp : 4 to 5 Yrs Shift: Rotational Shift(Morning & Evening) Notice Period: Immediate joiner only Responsibilities: Salesforce Support: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

JOB TITLE: Customer Support EngineerShift: Rotational Shift2. GENERAL JOB SUMMARYAptean is looking for a quality-focused Customer Success Analyst to join our Support team and learn our business from the ground up. The goal is to delight customers by providing timely resolution to their technical and application problems.3. SCOPE- Direct interaction with the customer on phone and other medium to...

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14 international markets and rapidly expanding across Europe, Asia, and North...

Hiring: Application Support Engineer (Jira & Enterprise Apps) - Bangalore We are urgently looking for a skilled professional with experience in Jira Cloud Administration - 5+ years experience in Jira Cloud Administration and Jira Service Management (ITSM) - Strong expertise in Jira Automation (Native Rules, ScriptRunner – Groovy/Jira Expressions) - Hands-on experience with REST API Integrations...

Hi, We are hiring for Technical Support Engineer JD: Basic Skills: - B.S. or higher in Computer Science or related technical discipline, or related practical experience. - 5+ years of experience in a technical support role, with relevant tooling and scripting experience. Preferred Skills: - Hands-on experience with both relational and non-relational databases (e.g., MySQL, Couchbase etc). -...

Project Description: We are seeking a experienced Application Support Engineer with 5 to 8 years of experience in Application & Infrastructure Support, Incident Management, and Cloud Operations. The ideal candidate will have a strong background in ITSM processes, hands-on experience with AWS environments, and a proven ability to maintain application uptime and improve system performance across...

Knowledge/ Skill Requirement An Enterprise Wi-Fi Support Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their Wi-Fi networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here are some skills that are important for an Enterprise Wi-Fi Support...