Support Engineer jobs in Thiruvananthapuram

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

Location: Remote Timezone: Central European Work hours: 8 AM – 6 PM Job Type: Full-time Company Overview SoftSolutions is a leading Italian company specializing in software solutions for regulated financial markets. Since 1997, we have supported major banks and financial institutions in optimizing bond issuance processes and trading fixed-income instruments. With headquarters in Italy and...

Key Responsibilities: ● First Line Support: Provide timely and accurate Tier 1 support via email, and live chat, focusing on resolving issues related to Phone systems, call quality, device setup, network configurations, and related features. ● Troubleshooting: Diagnose and troubleshoot basic phone system issues, including IP phones, softphones, and network connectivity problems (SIP issues,...

Job Title: Support Analyst – Tier 2 (Payments / Production Support) Job Summary We are seeking a highly skilled Support Analyst (Tier 2) with strong expertise in Java-based applications, payment processing systems, and production support. The ideal candidate will work closely with clients and cross-functional teams to troubleshoot, analyse, and resolve complex production issues in payment...

Job Title: Junior Engineer, Technical Support, tier 2 NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks and services are secured, protected, and managed. The company develops and deploys a complete range of award-winning forensics, compliance, security surveillance, and performance management solutions...

About Phi Partners Phi Partners is a global Capital Markets IT consultancy providing technology & quant expertise to some of the world’s largest tier-1 investment banks, hedge funds, and asset managers. Founded in 2004 and headquartered in London, Phi has a presence globally across North America, EMEA and APAC. Our niche focus on Front Office Technology and Quantitative services has been a...

We’re hiring: Customer Support Specialist (Remote, US) | StreetFDN $90,000 to $140,000 + equity + benefits Remote-first (US) | Full-time | Start ASAP StreetFDN is building the next chapter of how internet-native communities and businesses operate. We’re looking for a Customer Support professional who loves helping people, solving problems, and making systems better. This is not a...

Looking for a Product Production Support Engineer with 2–4 years of experience to support and maintain business-critical applications in a production environment. The role involves incident management, problem analysis, root cause identification, and close collaboration with engineering, QA, and product teams. The candidate should be well-versed in ITIL v4 practices and capable of ensuring high...

About the companyUS based AI and Data Consulting Startup transforming how businesses leverage technology through four core service lines:•Consulting Services: AI Strategy, Automation, and Digital Transformation for enterprises.•SaaS Platform Development: Building a business application suite similar to Odoo and Zoho that is AI-native and user friendly.•Data Lakehouse Solutions: Unified data...

Job Description We are looking for a Software support Engineer Software Support Engineers *who can work in night shifts , like a customer support in call centers.(only male resource) Responsibilities and Duties Software Support Engineers serve primarily to address technical issues relating to software implementation, function and upgrades. They resolve customer complaints or problems and...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

Product Support Engineer(Freelance Interviewer) Location: Remote Skills and Qualifications: - Fluent in English, both speaking and writing. - Excellent written and verbal communication skills. - Strong time management skills, results-focused, and a proactive nature. - Ability to learn quickly and to adapt easily to change. - Experience using CRM systems, Salesforce.com preferred. -...

Job Description Job Description – L1/L2 IT Support Engineer (Managed IT Services – US Clients) Location: India (Remote/Hybrid) Shift: US Shift (Evening/Night) Experience: 2–5 years (L1/L2) Role Overview We are looking for experienced L1/L2 IT Support Engineers to support our US-based customers as part of our Managed IT Services team. The role primarily involves handling day-to-day user...

________ At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Role Overview We are looking...

About Xeluxe: Xeluxe FZ LLC is a Dubai Civil Defence–approved House of Expertise and Saudi Salamah–certified Fire & Life Safety Consultancy, delivering innovative fire engineering solutions across the UAE, Saudi Arabia, Qatar, India and beyond. Role Overview: We are looking for a detail-oriented and proactive Business Proposals & Admin Support Engineer to assist in preparing project proposals,...

Job Description Desired Profile Experience installing, configuring, and maintaining Linux servers and tools such as Bind, Apache, MySQL, Nginx, Squid proxy, Tomcat, Iptables, , HAProxy, Incron, Crond, NFS, Awk, Sed, etc.Good knowledge of Linux administration and Open Source tools.Provide enterprise-wide, Linux support for production systems and provide support to application development...

Job Description Job Description: Day-to-day management and administration of the G Suite platformProvide support for Google Apps suite including applications like GADS, GASMO, SSO, SitesDevelopment of Google-based tools, such as forms, sites and document librariesEnsuring accurate and timely resolution for assigned issuesProviding front line end user support for multiple clientsNoticing trends...