Desktop Support Engineer jobs in Gurgaon District

About the Company We are a leading technology solutions provider dedicated to delivering innovative services and products to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and excellence. About the Role The Desktop Support Engineer will be responsible for providing technical support and assistance to end-users, ensuring...

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop...

You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues. RESPONSIBILITIES: - Provide technical support to internal and external users including customer service teams as well as clients and partners - Communication and coordination of feedback and inputs to...

🚀 We’re Hiring | L3 Application Support Engineer – Global Underwriting Platform Looking to work on a large-scale, global insurance platform where your expertise truly makes an impact? We’re hiring experienced L3 Application Support Engineers to support and enhance a critical Global Underwriting Platform (GUP). 📍 Location: Gurugram (Hybrid) 🕒 Shift: 5:30 PM IST – 5:30 AM IST 🔎 Experience -...

We are seeking a skilled Network Engineer with hands-on experience in configuring, deploying, and troubleshooting enterprise network and security solutions. The ideal candidate must be proficient across multiple vendor platforms and capable of independently managing network operations without reliance on L3 or OEM support. Key Responsibilities - Design, configure, and maintain enterprise...

Company Description Rokad Retail Ventures is a growth infrastructure platform that helps product brands expand in India through integrated market access, go-to-market (GTM) strategies, BOM procurement, and digital transformation. Rokad simplifies market complexities to ensure efficient growth and revenue generation for its clients. The company focuses on providing end-to-end solutions designed...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to...

Position Description: The Product Support Engineer is a customer-facing position that will provide Tier 1 and Tier 2 level product support and engineering assistance to customers, prospects and partners of our client – an industry-recognized leader in the delivery of cybersecurity products and services. Day-to-day activities will be to collaborate with the Support Manager to prioritize and...

Company Description WiJungle is a Unified Cyber Security Platform that allows organizations to manage and secure their entire network through a single window. Known for simplifying network management, WiJungle helps reduce investment costs by up to 60%. Recognized by the Data Security Council of India as the "Most Innovative Product of the Year 2018," the company has also received the "New...

Company Description BTBIZ LTD is a fully licensed VoIP Carrier in the UK and USA, holding telecom licenses and a 499 Filer ID in the USA. We deliver comprehensive VoIP services and solutions—including Contact Center platforms, IP-PBX, UCaaS, predictive dialing with multiple direct carrier routes to key countries, A-to-Z DIDs and toll-free numbers for inbound services, speech-to-script analytics,...

Alternative Path is looking for a skilled Data Support Engineer, to collaborate on client projects with an asset management firm. In this role, you will collaborate with individuals, and you will have a large degree of independence and trust, but you won't be isolated; the support of the Engineering teamleads, the Product team leads, and every other technology team member is behind you. This is...

POSITION SUMMARY The candidate will be a Dynatrace support engineer responsible for providing technical support and ensuring the effective use of Dynatrace’s monitoring and performance management platform. As a Dynatrace Support Engineer, you will provide technical support and troubleshooting expertise for our clients using the Dynatrace platform. Your role is crucial in helping customers...

Support Engineer (Backend – Ruby on Rails) Role Overview We are looking for a Backend Support Engineer to investigate and resolve production issues across core product workflows. This role sits at the intersection of engineering, customer support, and implementation, with a strong focus on debugging, data integrity, and automation. You’ll work directly with live production systems and help...

•Address user tickets regarding hardware, software and networking •Walk customers through installing applications and computer peripherals •Ask targeted questions to diagnose problems •Guide users with simple, step-by-step instructions •Conduct remote troubleshooting •Test alternative pathways until you resolve an issue •Customize desktop applications to meet user needs •Record technical...

The Position Direct interaction with customers via phone, email, and/or chat to deliver word class, solutions-focused results with an emphasis on the customer’s experience. This will require the employee to become proficient with all aspects of the application software functionality to accurately analyze, troubleshoot, diagnose, and resolve software or system-related issues under the general...

This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it. Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...

About the Role: The role involves providing production support for enterprise applications with a focus on SSIS, SQL, and automation. You will work closely with technical and business teams to ensure smooth operations, timely issue resolution, and continuous improvement of support processes. The position requires hands-on experience with ITIL practices, strong problem-solving skills, and the...

Desktop Support - CREQ196137 Description Desktop Support Engineer Job responsibilities Responsible for endpoint configuration (PCs as well as mobile devices), deployment and upgrade. Responsible for deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, Video conferencing endpoints. Responsible for servicing incident and request tasks for deployed...

About Ruder Finn India: Ruder Finn is one of the world’s largest independent communications agencies. Born in New York in 1948 with a restless ‘What’s Next’ spirit that still drives us today, it was one of the first PR agencies in the world. From bold ideas to breakthrough storytelling, we help brands, leaders, and causes stay ahead in a world that never stands still. In India, our journey has...

The ideal candidate will conduct quantitative and qualitative analysis across various projects to optimize company growth and business. You will manipulate datasets, create financial models, and summarize findings in a succinct manner for client's usage. Responsibilities - Compile data into actionable reports - Prepare pitch and presentation materials - Work collaboratively with team members -...