Job Description Summary: We are looking for an experienced leader for the role of Director Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for the delivery and overall success of the GCC. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization. The Director Service...
What this Job Entails: The VP, Delivery is a client facing role and requires that you establish and satisfactorily manage client and employee expectations. The role requires leadership, strong ability to multitask, prioritize, communicate, and direct a very diverse set of teams. The responsibilities range from interviewing, hiring, and managing personnel to perform day to day tasks, ensuring...
We are looking for a strong Oracle Delivery Manager who has strong experience in Oracle On-Premises. Below is the JD. •Have 18-20 years of solid Oracle On premise and Cloud delivery experience and should have owned Revenue, Margin target numbers. •Thoroughly understands the complete life cycle of Oracle engagements and the challenges •Managed a team of 300+ people earlier and is a go...
Experience: 18+ years (with extensive expertise in IT staffing recruitment, client management, and P&L, Business operations ) We are seeking a seasoned Assistant Vice President / General Manager to lead our vertical operations with a focus on P&L, Business Operations, Delivery, and Account Management. The ideal candidate will bring a wealth of experience in managing large-scale operations,...
What you’ll do: - On time and quality delivery of the project to meet clients success criteria - Proactively managing the relationship and communication with the client to ensure a high level of satisfaction - Develop and manage comprehensive project plans - Track project performance to ensure successful completion of short and long term goals of the project. - Manage the budget, timeline,...
The opportunity: Overview: As a Senior Service Delivery Manager, you will be responsible for the end-to-end management of client projects that focus on improving client interactions and solution delivery. This role requires collaboration with cross-functional teams to ensure timely, efficient, and client-centric project outcomes. You will oversee planning, execution, and monitoring of...
- Role: Delivery Lead – Data Analytics & AI - Designation: AVP/VP - LOB: Data Analytics - Reporting to: VP – BU Head - Location: Bangalore Key Responsibilities: We are looking for experienced professionals who can engage with clients and guide them on their data journey. A critical requirement of this role will be your ability to understand our client’s industry and their business needs and...
Head of Customer Success and Delivery Bangalore, India About Us: Founded in June 2016, Mihup is an AI-powered conversational intelligence platform serving global Fortune 500 companies across sectors like automotive, banking, finance, and consumer electronics. We provide personalized real-time insights for contact center agents, enhancing sales, customer experience, and operational efficiency....
Verint is a leader in CX automation. The world’s most iconic brands rely on our open platform and team of AI-powered bots to create tangible AI business outcomes, now. Today’s organizations face skyrocketing expectations for delivering better customer experiences (CX) across every channel. But hiring more workers and increasing workforce expenses isn’t a sustainable option. AI offers a solution...
Job Location - Bangalore / Mumbai - Successfully manage a RUN engagement by applying ITIL standards and by managing client expectations through SLA. - Experienced in Managing eCommerce store applications, Platform management and peak season sale events - eCommerce Tech Stack – HCL Commerce, SAP Hybris, SFCC - Manage B2C/B2B eCommerce operations - Responsible for the delivery of all RUN scope...
Loan Operations (ACBS) - Sr Associate/ Delivery Lead/ Manager (US Shift) Acuity is currently looking for dedicated and motivated individuals who have strong leadership, organizational and teamwork skills for its Lending Services team based in Bangalore. - Candidates with 0 to 60 days of notice period are encouraged to apply. Interested candidates can directly mail the resumeto...
Job Description: The Service Delivery Manager - Deployment works to ensure execution excellence and a supreme customer experience as they transition into PULSE Managed Services. The Service Delivery Manager - Deployment applies project management skills to coordinate deliverables, develop and manage timelines, ensure effective utilization of resources, identify onboarding project risks and...
10 years experience as Service Delivery Manager Support Manager Good to have Adobe product Knowledge Magento AEM Good to have Knowledge in E Commerce application Business process Roles Responsibilities Managing client relationships Service Delivery Managers are responsible for maintaining positive relationships with clients and ensuring their needs are met They provide regular updates on...
purpose of the job The Talent Delivery Manager role is an essential business role at Randstad Enterprise.As a Talent Delivery Manager, you are responsible for leading a team of 12-20 associates for recruiting operations within the overall hiring lifecycle. There is an increased client need for Talent Delivery Managers to deliver strategic value across our clients. By bringing data insights and...
Role -iWAM Practice Delivery Head Location -Bengaluru/Hyderabad/Chennai/Pune Wipro is seeking an experienced and dynamic Practice Delivery Head with over 20 years of experience preferably in the field of Asset and Field services management. This leadership role will be responsible for driving strategic initiatives, overseeing service delivery, and ensuring the highest standards of client...
Biocon Biologics Limited, a subsidiary of Biocon Limited, is a fully integrated global biosimilars organization. It is leveraging cutting-edge science, innovative tech platforms and advanced research & development capabilities to lower treatment costs while improving healthcare outcomes. It has a strong research pipeline of biosimilar molecules across diabetes, oncology, immunology, and other...
About PTR Global: PTR Global is a leading workforce solutions provider that empowers organizations to achieve their business objectives through innovative workforce strategies. We specialize in optimizing contingent workforce management and delivering tailored solutions that drive operational excellence. With a commitment to diversity and inclusion, PTR Global fosters an environment of...
Manager, Cloud Operations Delivery Position Responsibilities : - Work as part of the leadership team that oversees the delivery of our SaaS solutions to ensure elevated levels of customer satisfaction. Interacting closely with established leaders in other countries to align strategies and goals. - Function as in in-country lead for a technical account management team to provide exceptional...
Job Description: Summary: We are looking for an experienced leader for the role of Senior Manager Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization....
About the job: Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology,...
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