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Customer Support Representative jobs in Navi Mumbai
Key ResponsibilitiesProfessionally and efficiently address customer queries and concerns primarily over the phone.Manage a high volume of inbound calls, ensuring a positive and helpful experience for every customer.Serve as the first point of contact for all customer service issues, providing accurate and complete information.Adhere to a 100% voice process, maintaining clarity and courtesy in all...
job descriptionmega walk- in drive - hiring for international voice process customer support.we are seeking a dynamic and customer-focused individuals to join our team as a customer support associate for our international blended process. this role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.key responsibilities-provide...
Qualifications: MBA (Sales/Marketing) 2023/24/25 Roles and Responsibilities: - Research for focused verticals - Support the senior sales and management team in securing high-quality meetings with key decision-makers across our target accounts - Persistently follow up with the prospects in a clear & timely manner to ensure the - building of lasting relations. - Manage Data- Create and maintain...
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job title: customer service executive (full-time / part-time)company: one point one solutionsprocess: sbi renewal / jfl (dominos) / gynoveda (inbound process)location: c/42, pawane village rd, ttc industrial area, midc, turbhe, navi mumbai work type: onsite (work from office)industry: bpojob type: full-time / part-timeshift timing:rotational / day shifts:9:30 am 6:30 pm11:00 am 11:00 pm (any 9...
job title: customer service executive location: navi mumbai / turbhe / 1point1 solutions employment type: full-time, in-office ### role summary: responsible for handling customer interactions across phone, email, and chat channels. ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.### key responsibilities:-...
about the job: we are hiring freshers people to help our customer support representativesales. managing cvm campaignscalls/emails for product offers, account reactivation, customer outreach for upselling/cross-selling. key responsibilities: execute outbound (via phone, sms, email) explain banking products/services clearly to customers handle customer queries, objections, and follow-up who can...
customer support (voice process)job role: customer support executive (voice process)salary: 20,000 (take home) 24,000 (ctc)shift: day rotationalweek off: rotationalexperience: mandatory (bpo experience preferred)requirements:must be from v4 categorygood communication skillsprior bpo/customer service experience Experience 1 - 6 Years No. of Openings 500 Education 12th Pass, B.A, B.C.A,...
job description: we are hiring customer service representatives and team leaders to support our .-based clients. if you're fluent in english, love talking to people, and are comfortable working night shifts, we want to hear from you.ideal candidates have prior experience in . voice-based processes such as customer support, collections, or client services. however, if you're a confident...
Hiring for 200 Customer Service Representative Jobs in Vashi, Navi Mumbai,Ghansoli, Navi Mumbai,Thane, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in Customer Relationship,Customer Service,Voice Process,Inbound Voice Process,Customer Support,English Language,Good Communication,Customer Calling etc. Experience 1 - 2 Years No. of...
swiftcom tech is hiring customer sales representatives for our us-based voice process. this is a great opportunity for hsc pass / graduates.and experienced professionals looking to build a career in a dynamic, professional, and growth-oriented environment.shift: 8pm - 5:30am night us process* responsibilities- handle inbound and outbound calls for the us market- resolve customer queries...
key responsibilities1. handle inbound customer calls with professionalism and accuracy.2. make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. update call logs and system entries efficiently.5. ensure customer satisfaction through proactive service.who can apply:1. qualification: graduate 2. communications skills: good...
key responsibilities:1. attend inbound customer calls2. provide correct information to customers3. resolve customer issues.4. follow process & guidelines.location: - ghansolieligibility: - freshers & experiencedhsc & graduates can applytiming- 10-6pm, 6 days working, rotational off Experience 0 - 2 Years No. of Openings 20 Education 10th Pass, Any Bachelor Degree Role Customer Service...
Looking for people who are experienced candidates from International BPO Background for CSR Role.This vacancy is general and open those who are able to work at night shift.Excellent communication and interpersonal skillsHSC is Mandatory Experience 1 - 2 Years No. of Openings 10 Education Higher Secondary Role Customer Sales Representative Industry Type Call Centre / BPO / KPO / ITES /...
Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also...
job description:job summary:inbound customer services calls, back office, email, e-com and outbound for retail and banking processes.broad responsibilities/ major deliverables: taking/handling inbound customer calls, outbound calls, emails, chat listening to and understanding the customers requirements provide product / service details & benefits to customers providing end to end solutions to the...
Job description:The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth business as usual (BAU), In-depth Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services, delivering customer service through multiple channels including human, digital, self-service,...
key responsibilities:1. handle outbound/inbound calls for collection activities.2. communicate professionally and clearly with customers.3. ensure timely follow-ups and achieve daily collection targets.4. maintain accurate records of customer interactions and follow-updetails.5. coordinate with internal teams to resolve escalated issues.eligibility:1. minimum hsc (12th pass) or graduate in any...
Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also...
JOB DETAILS Serves customers by providing product and service information and resolving product and service problems. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and...