Customer Service Executive jobs in Kolkata

Customer Support Executive – US Healthcare (Inbound Voice)- LocationSalt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)Shift & Schedule- Night Shift aligned with U.S. time zones- Days Off: Fixed weekends – Saturday & Sunday- Rotation: Monday to Friday workweekAbout the RoleAs a part of our US healthcare support team, you will:- Handle inbound voice calls from U.S....

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

Job Description: Automotive Customer Service Representative Location: Remote (North American Hours) Desired Skills and Experience: - Education: Bachelor's degree in Engineering - Required Experience: 1+ year experience in Automobile Spare Parts / Automobile E-commerce (preferred) Key Duties and Responsibilities: - Manage daily customer requests through a shared mailbox and provide member...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Job Description We’re a growing SaaS startup looking for a motivated and experienced individual to join our customer support team. If you’re passionate about helping customers and enjoy solving problems, we’d love to hear from you. What we’re looking for: Excellent written English – You will primarily handle customer queries through email and live chat, so clear and professional communication...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Company Description - Please submit Chinese resume - In the future might require work onsite, able to sponsor work visa in China Job Description 1.⁠ ⁠Responsible for managing and maintaining VIP users. 2.⁠ ⁠User problem solving: proactively communicate and promptly solve VIP users' problems, feedback reasonable optimization needs to the product team, and be responsible for VIP...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Must-Have**Provide subject matter expertise on SAPs best practices for implementing SAP CRM business processes.Should have functional proficiency in SAP CRM master data, CRM marketing, CRM service and Interfaces with third party applicationsShould have functional proficiency in SAP middleware’s, IDoc interfaces, Master Data Template configurations and replications.Should have good experience /...

Job Title: Customer Support Associate – International VoiceJob Category: CSA / Sr. CSA Function/Department: OperationsReporting to: Team LeaderLocation: Major Arterial Road, New Town, Kolkata 700156Role Description:A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by...

Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English, customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: - Handle customer queries via phone, email, and chat in a timely...

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...

Company DescriptionTeam Peninsular at Peninsular Art Works consists of professionals located in Kolkata . With over 16 years of experience and 1000+ real estate projects, Peninsular Art Works focuses in real estate communications through Project Brochure, 3D Walkthroughs, 3D Perspectives, Floor Plans and Project Campaigns.Role DescriptionThis is a full-time on-site role for a Client Service...

Client Service ExecutiveJob Summary:We are seeking a Client Service Executive with 2-5 years of experience in the Clients and Projects department. The ideal candidate will be responsible for managing client relationships and ensuring the successful delivery of projects.Roles and Responsibilities:- Build and maintain strong client relationships- Coordination with multiple internal verticals-...

Key Deliverables: Lead Generation - Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management - End to end customer relationship management including explaining product offerings and resolving sales queries. - Cross-selling product offerings to customers. - Educates customers with information to build their...

Key Responsibilities - Design, build, and QA multi-step customer journeys using Braze Canvas with conditional logic and A B testing - Implement dynamic personalization using Liquid logic including conditional branching and templating - Manage and utilize Braze Catalogs for product feeds and dynamic content injection - Configure and troubleshoot campaign triggers such as custom events,...

Key Responsibilities: Strategic Leadership: - Develop and implement strategies to build and scale an efficient and high-performing customer support team. - Design and enhance processes, workflows, and tools to improve team productivity and service quality. - Identify and implement innovative solutions to address customer needs and improve satisfaction metrics. Operational Oversight: - Oversee...

Position: Customer Support Executive – Night Shift (Inbound Voice)Salary: ₹15,000 – ₹19,000 per monthAdditional Benefits: Travel Allowance, Subsidized Meals, Free Cab Drop, Attendance Bonus ₹1,000/month, Annual Bonus up to ₹15,000, PF & ESI coverageLocation: Salt Lake, Sector V, Kolkata (On-site)Shift & Schedule:Night Shift (Aligned with U.S. Time Zones)Monday to FridayFixed Weekends Off...

QualificationGraduate in Geography / GIS (Hons)Experience - 1year to 4 yearsJob Requirement- Experience in handling UK customers- Managing of client and internal stake holdersTechnical Skills- Excellent communication skills- Good working experience in MS office – Excel, Word, PPT- Ability to handle confidential information in a discreet, professional manner- Ability to read comprehend and...

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago,...