Customer Service Assistant jobs in Maharashtra

We are seeking highly skilled and experienced leader to oversee and optimize the daily operations. This role is crucial for ensuring operational efficiency, improving service delivery, and driving strategic initiatives. The ideal candidate will have strong leadership capabilities, a data-driven mindset, and a track record of managing cross-functional teams in a fast-paced...

Job Summary – Customer Support Representative Inbound Customer Service – Good Communication Responsibility: - Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures available. - Answering calls/ emails as per client mandated procedures. - Updating the Account Status on Client Database. - Creating appropriate records of calls on the in-house...

About Truemeds: Our vision is to make healthcare affordable and accessible to all. We are a technology-driven, telehealth platform that aims to reduce healthcare expenses multifold and improve healthcare outcomes by democratizing medicine purchases in India. Truemeds is able to recommend best value medicines from top 30 pharma brands in India to customers with precise scientific matching and...

1) Handle customer queries, complaints, and service requests through in-verbal, calls and emails in a professional and courteous manner. 2) Provide accurate information regarding insurance products, claims, policies, and processes. Maintain customer interaction data and service records with accuracy in MS Excel and internal systems. 3) Draft and respond to emails with clarity, professionalism,...

Key Responsibilities: (Preferably from a D2C/Product based brands) Customer Interaction - Handle inbound customer calls and respond to queries in a courteous and professional manner. - Provide accurate information regarding products, services, offers, and company policies. - Actively listen to customer concerns and assess their needs effectively. - Escalate complex or sensitive issues to the...

- Welcome and assist members in a courteous and professional manner. - Respond to phone calls, make outbound calls, emails, and in-person inquiries regarding club services, membership plans, class schedules, and events. - Address and resolve customer concerns promptly and efficiently. - Keep members informed about upcoming events, promotions, and new services, and distribute promotional materials...

JOB PROFILE SUMMARY Handles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and...

*Please note - This role is only Open to residents of Pune and not for relocations* JOB SUMMARY Customer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is: • To be the face of Stuba Pacific service • To handle majority of...

Job Description We’re a growing SaaS startup looking for a motivated and experienced individual to join our customer support team. If you’re passionate about helping customers and enjoy solving problems, we’d love to hear from you. What we’re looking for: Excellent written English – You will primarily handle customer queries through email and live chat, so clear and professional communication...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

TCS BPS IS HIRING FOR INTERNATIONAL VOICE CUSTOMER SERVICE ROLE at MUMBAI! Kindly go through the norms below and apply only if it’s relevant for you. Job Role: Customer Service Associate Job Location: Mumbai (Malad, Thane) Experience required: - 1-12 Years in the contact center industry Job Requirement: - Candidates with international customer service (VOICE) experience preferred. -...

Company Description - Please submit Chinese resume - In the future might require work onsite, able to sponsor work visa in China Job Description 1.⁠ ⁠Responsible for managing and maintaining VIP users. 2.⁠ ⁠User problem solving: proactively communicate and promptly solve VIP users' problems, feedback reasonable optimization needs to the product team, and be responsible for VIP...

Job Description We’re a growing SaaS startup looking for a motivated and experienced individual to join our customer support team. If you’re passionate about helping customers and enjoy solving problems, we’d love to hear from you. What we’re looking for: Excellent written English – You will primarily handle customer queries through email and live chat, so clear and professional communication...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

Job Description We’re a growing SaaS startup looking for a motivated and experienced individual to join our customer support team. If you’re passionate about helping customers and enjoy solving problems, we’d love to hear from you. What we’re looking for: Excellent written English – You will primarily handle customer queries through email and live chat, so clear and professional communication...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...

CACTUS is a remote-first organization and we embrace an accelerate from anywhere culture. You may be required to travel to our Mumbai office based on business requirements or for company/team events As a Contractor, achieve high levels of customer satisfaction when responding to inbound customer requests via email and call. Take personal ownership for the customer experience to help influence...