Customer Relationship Manager jobs in Ernakulam District

Role overview: As the Relationship Manager for Lending Partnership at Rupeek Fintech, your role is pivotal in establishing, scaling and managing driving strategic initiatives in partnerships with lender partners. You will be expected to drive engagement on all levels - management, technology, product, operations, PnL and finance - between Rupeek and partner banks to deliver strong book and...

JOB DESCRIPTION (FEMALE CANDIDATE ONLY) ➢ To ensure the quality of customer service department across all branches of TradeRoute Logistics. ➢ Interacting with shipping lines, airlines, vendors and customers on a daily basis to ensure quality customer service and smooth operations in day to day business. ➢ To carry out the daily tasks to perfection through direct and indirect means of...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

We are looking for a Customer Support Manager to manage player support operations for our games. The ideal candidate will manage a small team handling player query across in-app support tools such as Helpshift and through other channels like emails, direct communication, etc. ensuring fast, empathetic, and high-quality resolutions that enhance player satisfaction and retention. This role sits at...

Job Description Build customer relationships with Existing Members. Manage customer communication - Oral / Written. Resolve customer issues within the TAT. Improve customer care by giving better service to the members. Expand customer base by pitching Upgradation to Members and increase in revenue. Skills required - Communication Oral / Written, Customer service, Problem-Solving, Negotiation,...

Qualifications and Skills - Proficiency in CRM tools such as Salesforce, HubSpot, and Zoho CRM is required to manage customer data effectively. - A good understanding of Microsoft Dynamics 365 to facilitate seamless CRM software integration processes. - Experience or knowledge in customer data analytics to analyze, interpret, and utilize customer data for strategic purposes. - Expertise in CRM...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...

Job description Customer Support Representative Job Summary: We are seeking a dedicated and empatheticCustomer Support Representativeto join our team. In this role, you will be the first point of contact for our customers, providing exceptional service by addressing inquiries, resolving issues, and ensuring satisfaction with our products and services. Key Responsibilities: Respond promptly...

Job Description We are looking for a 6 months to 1 year experienced customer relationship officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

Role: IT Support / Customer Support Specialist Type: Full-time Salary: $1200-$1400 CAD/month (10 LPA) Hours: 50 hours/week Advance Your Career as a IT Support/Customer Support Specialist! Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Customer Support Specialist, guiding...

We’re a fully remote team of 25, looking for someone who thrives in a cross-functional role, managing multiple internal and external stakeholders, and playing a key role in our Customer Operations team. You’ll be the face of the product in front of our customers/partners and bear the importance and expectations that come with it, as well as have a direct impact on business revenues and...

NB : "We are recruiting for a scheduled commercial bank" Position: Unit Head BBPS COU Department: Digital & Alternate Banking Reporting to: Division Head Payment Solutions Location: Kochi, Kerala Role Objective: To lead the Bharat Connect Customer Operating Unit under the Bharat Bill Payment System (BBPS), driving product development, implementation, and operations across the Bank’s various...

Triple Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its...

SocialPilot is looking for an Manager-Customer support(US Shift) to partner with SocialPilot’s customers and make them truly successful in achieving their social media goals. As a part of the customer success team, you will help prospects in understanding if SocialPilot is the right platform for them. You will also work with customers to resolve any issues, help them adopt new features, and...

We’re looking for a Support & Operations Manager to handle day-to-day support requests and assist with basic operational tasks. This is not a senior-level role, but it requires excellent communication, organization, and problem-solving skills. You’ll be the go-to person for resolving routine issues, ensuring smooth support processes, and maintaining operations when the core team is...

Company Description: We are a dynamic, customer-focused organization delivering operational excellence in the automotive and logistics space. As a fully remote team, we pride ourselves on streamlined service, attention to detail, and maintaining strong relationships with our clients and partners. We’re committed to making every interaction count — and that starts with you. Position...

Customer Success Engineer – Cybersecurity Location: Remote (India preferred) Type: Full-time About the Role: As a Customer Success Engineer at Strobes, you’ll be the technical bridge between our customers and our platform. Your job is not just to keep customers satisfied but to help them stay genuinely secure. You will work closely with security teams to help them maximize value from our ASM,...