Job Title: Senior Manager - Analytics, Customer MarketingAbout the Function:Our Marketing team are creators, helping to build and nurture some of the world’s most loved brands. We craft amazing connections with people around the world to celebrate our brands’ legacies and reimagine them for the world today, and into the future. Everything we do is underpinned by a deep understanding of our...
Job Title: Team Lead – Chat Process (International)Location: [Gurugram]Experience: 5–8 YearsIndustry: BPO / KPOProcess: Chat Support (Non-Voice)Shift: (Rotational)Job SummaryWe are hiring a Team Lead – Chat Process to manage and drive performance for an international non-voice support team. The ideal candidate will have strong experience handling live chat operations , people management, SLA...
Customer Service ExecutiveLocation: Gurugram, HaryanaContact Person -Shaba [email protected] Mode -Only Face-to-Face (No Virtual Interviews)Qualification- 0-3 yrs (Freshers are welcome)Salary Package- 2.5 LPA to 4 LPAResponsibilitiesCommunicate with customers via phone, email and chatProviding complete information about the product to the customer.Solving all...
About NIIT MTSAt NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning...
Holiday Tribe is a Great Place To Work® Certified™ travel-tech company headquartered in Gurugram. Backed by leading VC firms like Powerhouse Ventures and GSF, and having recently raised pre series A funding, we are growing rapidly and setting the stage for the next phase of scale.We specialize in curated leisure travel experiences across 30+ global destinations, combining deep human expertise...
About LinemateLinemate is a WhatsApp-based Frontline Operations Platform that helps companies manage and run day-to-day operations for deskless and frontline teams. By meeting employees where they already are, Linemate enables faster communication, smoother execution, and better operational outcomes.The RoleWe’re looking for a Customer Success Manager to own end-to-end customer relationships in a...
Job Title: Sr. Executive - Customer OperationsJob Location: GurgaonJob Role:- Provide support adhering to SLA parameters (including quality, and response/resolution time criteria)- Attend and acknowledge each customer call/mail- Responsible to create and manage Karix build products and services- Collect all the required information as per the checklist- Perform basic level troubleshooting for...
This role is at innovative tech company providing secure video hosting to e-learning, content creator and media businesses. Site is at www.vdocipher.com. Already in revenues , profitable with 3000+ business customers across 30+ countries. There is an existing experienced sales and support team, we are expanding it.Salary range - 10 to 16 LPA (CTC=Gross), The wide range is to accommodate...
About AramyaOur vision is to build some of the world's most loved fashion and lifestyle brands and enable people to express themselves.We're well funded, with $20M raised from marquee investors like Accel, Z47 and industry veterans. Our first brand, Aramya, launched in 2024, achieved 40 Cr in revenue in its very first year, powered by a proprietary supply chain, in-house manufacturing, and...
Role OverviewMovate is seeking a dynamic Customer Success Manager (CSM) to drive transformational success for leading Financial Services and Hi-Tech clients, spearheading innovation in AI-powered technical support, digital customer experience, and intelligent automation across SDLC (Software Development Lifecycle) and Quality Engineering (QE). Based in Gurugram, this hybrid, client-facing role is...
Teleperformance is hiring- Subject Matter Expert (SME)Location: GurgaonShifts: RotationalWhy Join Us?- Be the go-to expert for process excellence- Work in a dynamic, fast-paced international environment- Train & mentor teams to enhance performance- Solve complex queries and drive customer satisfaction
Mobikwik is India's leading Digital Financial Services platform & Largest Digital Wallet, trusted by over 167 million users & 4.4 million businesses. As a pioneer in the Fintech space, Mobikwik empowers its users with a robust suite of services, including Digital payments, Credit & Investments. Recently, Mobikwik achieved a significant milestone with its Initial Public Offering (IPO), marking a...
Experience: 4–7 Years (HR Tech / HRMS Experience Mandatory)About the RoleSeeking a Customer Success Manager with strong HRMS / HR Tech experience to own customer relationships, drive adoption, and ensure value delivery across our HR platform.Key Responsibilities- Manage end-to-end relationships for enterprise HRMS customers.- Drive product adoption, usage, renewals, and customer satisfaction.-...
Our Culture and ImpactCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations...
Job Description – Customer Service -BPOProcess Type: Customer ServiceLocation: Gurgaon (Onsite)Workdays: 6 Days a Week (Rotational Weekly Off)Key Responsibilities- Engage with clients to understand and address their needs effectively.- Build and maintain strong client relationships to drive customer satisfaction.- Handle customer queries promptly and professionally.- Ensure high-quality service...
Key ResponsibilitiesCustomer Experience & Process Excellence- Design and implement the customer experience blueprint across all business lines.- Align service processes and performance metrics to business goals.- Lead new business launch experience frameworks and manage transitions for outsourced operations.- Oversee quality initiatives to drive sustainability, efficiency, and repeatability.-...
JOB SUMMARY:Location: Gurugram Sector 44Shift Timing: 10 Am-7 PmSalary Budget: Fresher - 2.55 LPA - 3 LPAExperienced with more than 6 months of experience: 20-25% hike on your Last CTC or max 4.5LPA.Language Proficiency: Good command over English (spoken).Experience: Minimum 6 months of BPO exp in International Healthcare Voice Process.Key Responsibilities:Handle incoming calls and respond to...
Job descriptionContact Person: HR Nikunj Sharma || Ph No. 9311970050 || Email: [email protected] Role - Customer Care ExecutiveExperience - 0 to 4 YearsJob Location - GurgaonInterview Mode - Face to Face (offline Only)Role & responsibilities-- Handle customer calls in a professional and efficient manner- Address customer queries, concerns, and complaints with a problem-solving...
Interested candidates may contact: 8130206993 ( HR Sanskriti)Role & responsibilitiesHandle customer inquiries via phone, email, and chat.Provide detailed information about our products and services.Assist customers in making informed decisions about their insurance needs.Achieve sales targets by promoting and selling insurance products.Maintain accurate records of customer interactions and...
Join Our Team at PolicyBazaar !We’re Hiring for Customer Service Executive Position in Gurgaon!Location: Sector 44, Gurgaon, HaryanaSalary: ₹2.5 LPA – ₹4 LPAInterview Mode: Face-to-FaceInterested candidates can reach out to Sanskriti at 8130206993 or email your CV to [email protected] .Roles & Responsibilities:Provide complete information about our products to customersResolve...