Position: Customer Expert Work model: Remote in Greece Location: Greece Employment type: Full-time What you will do: - Communicate with customers via phone, chat & e-mail - Track and follow cases to ensure they closed in an efficient and timely manner - Maintain high customer satisfaction, representing a major brand - Provide and maintain strong, professional relationships with all partners...
A Message from Our CEO: We’re looking for full-time Customer Support Specialists who are passionate about delivering excellent service. You’ll have the opportunity to actively shape our customer support processes, contribute your own ideas, and collaborate with multiple teams to create a consistently positive customer experience. Your Responsibilities: - Serve as the primary point of contact...
We are looking for an English-speaking Customer Success Specialist to join our fast-growing team. You will join a supportive, effective and mission-oriented team in a flexible, friendly work environment. Innovative, fast-growing software platform integrating with the entire industry One Click LCA is the world-leading construction and manufacturing Life Cycle Assessment platform, operated as a...
Dein Einfluss Um unsere Vision weiter voranzutreiben und unser Wachstum nachhaltig zu gestalten, suchen wir eine erfahrene und analytisch denkende Persönlichkeit für unseren Kundenservice als Operations Manager Customer Success (m/w/d). In dieser Rolle bist du nicht nur die erste Ansprechperson für unsere Kund*innen, sondern unterstützt aktiv deine Teamleads durch datenbasierte Analysen,...
About the Client Our client is a global technology organization that develops innovative digital and creative solutions used by leading brands around the world. The company supports businesses in their digital transformation by combining technology, creativity, and data. A strong focus is placed on developing early-career talent, offering an environment where learning, collaboration, and...
About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000...
Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Dutch speaking countries. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. -...
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of...
What you will do - Deliver exceptional customer service. - Perform troubleshooting. - Call, collect and analyze customer feedback. - Escalate cases when necessary and follow up to guarantee customer satisfaction. - Show empathy and professionalism in every interaction, whether written or verbal. - Manage customers and support them with a premium experience. - Collaborate with internal teams to...
Dein Einfluss Um unsere Vision weiter voranzutreiben und unser Wachstum nachhaltig zu gestalten, suchen wir eine erfahrene und analytisch denkende Persönlichkeit für unseren Kundenservice als Customer Success Agent (m/w/d). In dieser Rolle bist du nicht nur die erste Ansprechperson für unsere Kund*innen, sondern unterstützt aktiv deine Teamleads durch datenbasierte Analysen,...
Customer Success Manager (m/w/d) bei Aurora Live Management Events, ein dynamisch wachsendes B2B-Unternehmen, sucht einen engagierten Customer Success Manager, um unser Wachstum weiter voranzutreiben. Wir bringen Entscheidungsträger und Lösungsanbieter weltweit durch exklusive, hochwertige Events zusammen und unterstützen unsere Kunden dabei, mit unseren Lead-Generation-Services den maximalen...
Company: BYD Europe B.V. Location: Germany Customer Programs Manager is the essential link between Customer, Sales, R&D, Factory, external partners, and other related departments in the whole project phase from order to delivery. Customer Programs Manager manages multiple stakeholders and projects simultaneously, collaborating with intercontinental cross-functional teams and B2B customers. At...
Your responsibilities: - Via Phone and email you are the first point of contact for our French speaking B2B customers across Europe. - You will take orders via various channels and process them in our ERP system - Any concerns that may arise with our customers during the ordering and delivery process will be assisted by you. - You will focus on our already registered dealers, but you will also...
Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Italy. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP system. - Servicing our already...
The role of the Customer Care Coordinator (Logistics Coordinator) is to deliver the highest quality service in our industry by meticulously overseeing every aspect of the shipment process, ensuring that all shipments are managed with the utmost efficiency, safety, and cost-effectiveness while maintaining clear communication with clients, addressing their concerns promptly, and consistently...
Position: Customer Service Agent Work model: 100% remote Location: Greece Employment type: Full-time Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for...
Your responsibilities: - You are the first point of contact via phone or e-mail for our B2B customers in Spain or Portugal. - As their competent partner, you will help them with all their questions related to orders and deliveries and support them in the best way possible. - Your duties also include the acceptance of orders by phone and e-mail and the processing in our ERP...
Wir sind ORWO, ein Teil von The Customization Group. Zusammen gestalten wir die Welt der personalisierten Produkte neu und können jeden Tag bis zu 2,5 Millionen individuelle Produkte für unsere Kundinnen und Kunden in über 20 eigenen Online-Shops und 1.000+ Partner-Stores weltweit produzieren. Unser Standort Bitterfeld-Wolfen hat eine besondere Geschichte: Hier, wo seit 1909 Fotogeschichte...
Du willst Verantwortung übernehmen, statt auf der Stelle zu treten? Du arbeitest gerne selbstständig, aber weißt auch, wie viel Rückenwind ein starkes Team geben kann? Dann starte bei uns durch. Um unsere Erfolgsgeschichte in Deutschland weiterzuschreiben, suchen wir eine/n Customer Care Agent (m/w/d) zur Verstärkung unseres Customer Service Teams. Was dich erwartet - Gehalt: 33.000 € brutto...
SD Worx ist ein führender europäischer Anbieter von Payroll- und HR-Dienstleistungen mit globaler Reichweite. Wir haben Niederlassungen in Europa und ein Büro auf Mauritius. Unser Ziel? Wir erwecken Personallösungen zum Leben, so können Unternehmen jeder Größe ihre Personalabteilung zu einer Quelle der Wertschöpfung für das Unternehmen und ihre Mitarbeiter machen. Unsere Personallösungen...