Customer Care Professional jobs in Mumbai City district

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

Title – Customer Care Representative – Associate / Customer Care Representative Department – Customer Experience Location: Mumbai ( Chandivali) What you will do: The Customer Care Representative will be responsible for: - Providing customer support to international customers over calls/chat/email - Resolving customer issues - Adhere to basic customer onboarding process - Handling customer’s...

Designation: Customer Care ExecutiveLocation: Mahalaxmi, MumbaiCTC : 3 Lacs + IncentivesExperience : Fresher / 1 - 2 Yrs expereince in customer care roleWe are seeking a Customer Service Representative to provide excellent customer service and promote this idea throughout the organization.Freshers are welcome to kick-start their careers with us.Roles and Responsibilities:- Improve customer...

About Amaha Welcome to Amaha, where we’re redefining mental health care! Founded in 2016 by the visionary Dr. Amit Malik and social entrepreneur Neha Kirpal, Amaha (formerly InnerHour) is on a mission to create a supportive mental health ecosystem. We provide comprehensive treatment and care plans for a variety of mental health conditions, including anxiety, depression, bipolar disorder, ADHD,...

Overview: We are seeking an accomplished, results-driven, and visionary professional to join our organization as the Head of Business Development & Sales – Waste Management, with a strong focus on plastic waste recycling, EPR, circular economy solutions, and sustainability driven consulting. This senior leadership role requires an individual with more than 8 years of proven experience in business...

Roles & Responsibilities: Investment Professional (Advisory) · Portfolio Monitoring and Reviews; arranging the required data inputs for senior IPs · Preparing high quality, customized Investment Insights, Document, Review for prospects / clients within TAT; Understand Client profile and Asset Allocation models · Understand various investments options and providing customized Insights based on...

Are you a foreign-trained attorney based in India, passionate about immigration law and client service? We are seeking a Immigration Paralegal/Client Care Specialist to work directly with our U.S. immigration law firm! About Us: We are a U.S.-based immigration law firm representing individuals, families, and businesses across the country. Our team is committed to providing high-quality,...

As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. If you want to...

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner...

Background Praan (Praan, Inc.) is an impact focused deep-tech startup democratizing clean air using breakthrough filterless technology. The company is backed by top tier VCs and CXOs globally and currently operates between the United States and India. Our team puts extreme attention to detail and loves building technology that's aspirational. Praan's team and culture is positioned to empower...

About Fyle (Now Part Of Sage) Fyle is now part of Sage, a global leader in accounting and business management software. Together, we’re building a global expense management solution that simplifies how businesses track, approve, and reconcile spending. About the Role As a Customer Service Agent, you won’t just be answering queries, you’ll be solving real problems, collaborating...

Company Description: At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand...

JOB DESCRIPTION We are presently looking for an Assistant Manager within our Customer Care team. In this role you willsupervise the operations of the Customer Care team, who provide day-to-day support to Gracenotecustomers. This includes monitoring ticket resolution times and responses to our customer,ensuring thestaff is well trained, and the work is equally distributed. The AM will also provide...

JOB DETAILS 1. Identify business opportunities by cold-calling prospects and research. 2. Setup meeting, and sell software products by establishing contact over the phone 3. Maintains relationships with clients by providing support and information 4. Should possess good English Speaking and general communication skills. 5. He will be responsible for generating leads and converting them into...

Greetings, We are looking for Graduate Freshers in Mumbai for an international Airlines Process, Please Note this is a WFO Job with job location POWAI Roles and Responsibilities Inbound Voice process-(international Airlines) To provide customer support and assistance to the customers of a leading airline. Eligibility Only Graduates **Freshers with Excellent communication in English may...

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

JOB DETAILS • Getting deep into issues & providing efficient solution with help of the internal Team. • Monitoring loads on the application system • Email communications and follow-ups Previous International customer service experience • Excellent written and verbal communication skills • Good listening skills • Must be able to understand issues, help create solutions FUNCTIONAL AREA BPO,...

JOB DETAILS • To Attend the outbound calls of customers • To identify and convert the opportunities for cross selling • Responsible for quality communication and customer servicing • Ensure customer delight and consistent service experience FUNCTIONAL AREA customer care executive,customer care officer ,telesales executive,customer care executive jobs in navi mumbai,calling jobs in sanpada,Pre...

JOB DETAILS 1) New sales opportunities through lead follow-up and outbound cold calls and emails. 2) Research on Industrial and Non Industrial Projects across India 3) Find correct person to reach through self-research and passing through Operator/Reception 4) Understand customer needs and requirements 5) Route qualified opportunities to the appropriate sales executives for further development...