Customer Care Associate jobs in Mumbai

Title – Customer Care Representative – Associate / Customer Care Representative Department – Customer Experience Location: Mumbai ( Chandivali) What you will do: The Customer Care Representative will be responsible for: - Providing customer support to international customers over calls/chat/email - Resolving customer issues - Adhere to basic customer onboarding process - Handling customer’s...

Role Summary - Senior Manager – Customer Care is responsible for leading customer care operations, elevating service quality, and driving a customer-centric culture. This role blends strategic vision with hands-on operational involvement to ensure superior customer satisfaction, efficient service delivery, and continuous process innovation. In addition to leadership duties, the Senior Manager...

About Amaha Welcome to Amaha, where we’re redefining mental health care! Founded in 2016 by the visionary Dr. Amit Malik and social entrepreneur Neha Kirpal, Amaha (formerly InnerHour) is on a mission to create a supportive mental health ecosystem. We provide comprehensive treatment and care plans for a variety of mental health conditions, including anxiety, depression, bipolar disorder, ADHD,...

About Us: We are the largest and most active online platform for international education! Yocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international education. We help the study abroad aspirants by connecting them to the best universities over the world. Till date,...

Customer Support Associate We’re growing HiJob — AI Job-Matchmaking Work Ecosystem. We are seeking Customer Support Associates to collaborate with us on current initiatives and contribute to new project opportunities as our ecosystem expands. Responsibilities: • Support team efforts and contribute to achieving key project milestones • Help improve workflows, processes, and overall product...

Branch Overview : Branch is a leading AI-based lending fintech with 50M+ downloads across India and Africa. We use alternative data to reach millions of people that are largely excluded from the financial sector. Headquartered in Silicon Valley with operations in India, Nigeria and Kenya, Branch is a for-profit, socially conscious company built for scale and impact. Our mission-driven...

PAPERPAL is transforming how research is written, edited, and published — empowering over 3 million users worldwide. As we expand across universities and research organizations, you’ll have the opportunity to influence how large academic communities from some of the world’s top institutions — including Kyoto University, University of Burgos, University of Pretoria, IIM Kozhikode, NIT Calicut,...

Associate Director- Technology Solution Designer (Customer) page is loaded Associate Director- Technology Solution Designer (Customer)locationsIndia time typeFull time posted onPosted Today job requisition id25020204 Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and...

Job Description Position Overview You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the...

Roles and Responsibilities Extremely Customer Centric Attract potential customers - answer product & service qns Resolve product/service problems Maintain financial accounts Recommend potential products/services to mngt Prepare product/service reports Follow KRA/KPI Desired Candidate Profile Graduates/Under-grads 9 Hrs/day (1 hr break) to (WFH)– Female to (Office resumes)– Female 24/7- Male...

Job description Key Responsibilities:* - Maintain accurate records and update systems for backend operations. - Coordinate with teams to ensure seamless process execution. - Prepare and share reports and dashboards using Excel. - Identify and resolve backend issues promptly. - Ensure accurate and complete documentation of activities. *Qualifications:* - *Experience:* 1-2 years in backend...

JOB DETAILS 1. Identify business opportunities by cold-calling prospects and research. 2. Setup meeting, and sell software products by establishing contact over the phone 3. Maintains relationships with clients by providing support and information 4. Should possess good English Speaking and general communication skills. 5. He will be responsible for generating leads and converting them into...

Greetings, We are looking for Graduate Freshers in Mumbai for an international Airlines Process, Please Note this is a WFO Job with job location POWAI Roles and Responsibilities Inbound Voice process-(international Airlines) To provide customer support and assistance to the customers of a leading airline. Eligibility Only Graduates **Freshers with Excellent communication in English may...

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and...

JOB DETAILS • Getting deep into issues & providing efficient solution with help of the internal Team. • Monitoring loads on the application system • Email communications and follow-ups Previous International customer service experience • Excellent written and verbal communication skills • Good listening skills • Must be able to understand issues, help create solutions FUNCTIONAL AREA BPO,...

JOB DETAILS • To Attend the outbound calls of customers • To identify and convert the opportunities for cross selling • Responsible for quality communication and customer servicing • Ensure customer delight and consistent service experience FUNCTIONAL AREA customer care executive,customer care officer ,telesales executive,customer care executive jobs in navi mumbai,calling jobs in sanpada,Pre...

Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the completion of defined processes and...

JOB DETAILS 1) New sales opportunities through lead follow-up and outbound cold calls and emails. 2) Research on Industrial and Non Industrial Projects across India 3) Find correct person to reach through self-research and passing through Operator/Reception 4) Understand customer needs and requirements 5) Route qualified opportunities to the appropriate sales executives for further development...

Quality Assurance; Workforce Management; Dedicated Customer Support; Customer Support; Quality Assurance & Support; Dedicated Account Desk/ Sales Solutions Support Grade : 15 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" To effectively manage a team, including managers within assigned departments and/or locations....