About Cartrack Cartrack is a leading global telematics and mobility solutions provider, trusted by businesses across Asia and beyond to transform how fleets, drivers, and communities connect. With innovation at its core, Cartrack empowers organizations to achieve efficiency, safety, and growth through data-driven technology and a strong focus on client experience. About the Role We are seeking...
Cartrack is a leading global telematics and mobility solutions provider, trusted by businesses across Asia and beyond to transform how fleets, drivers, and communities connect. With innovation at its core, Cartrack empowers organizations to achieve efficiency, safety, and growth through data-driven technology and a strong focus on client experience. About the Role We are seeking a proactive...
The Anytime Fitness Franchise Support Executive is an experienced fitness leader with a strong background in fitness business management, brand compliance, education, and coaching and is a true ambassador of the Anytime Fitness Brand and Culture. The Support Manager is a charismatic role model who inspires excellence from all stakeholders within the network of Anytime Fitness clubs within the...
Posting Date: 13 Jan 2025 Location: Kuala Lumpur, Wilayah Persekutuan, MY, 59200 About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...
About BingX - A leading crypto exchange since 2018 - With 20 million registered users worldwide - Official crypto exchange partner of Chelsea FC - User-First, reliable, innovative, and diversified - List over 1,000 spot trading pairs - Offer over 300 futures trading pairs - Integrate with over 80 public chain ecosystems - Rank top on CoinMarketCap and CoinGecko - TradingView's...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: Support...
A bit about us We’re a world-leading smart mobility SaaS tech company with over 2.3 million subscribers across 23 countries. Our teams are collaborative, vibrant and fast-growing, and all team members are empowered with the freedom to influence our products and technology. Are you curious, innovative and passionate? Do you take ownership, embrace challenges, and love problem-solving? We’re...
Job Responsibilities - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
Job Responsibilities: - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management - Investigate production issues, respond based on production defect...
Job Responsibilities: - The application support lead is focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the in-scoped applications in Production. - Provide technical leadership in support of Group's digital bank implementation. - Responsible for overall delivery of the mobile/internet banking platform or country...
About the Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure service excellence, and lead a high-performing technical team. This role plays a key part in ensuring operational efficiency, managing technical incidents, and supporting continuous improvement across systems and products Key Responsibilities - Oversee day-to-day support...
Job Responsibilities: - - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Investigate production issues, respond based on production defect severity SLAs - Manage and respond to...
Job Responsibilities: - You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from the Group (which could be projects, quarterly change requests, L3 production fixes). - Work with various stakeholders (including business analysts) to understand/define functional and non-functional requirements and provide...
Job Responsibilities: - Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
Role Overview The Production Support (L3) position in our Core Banking team involves ensuring the stability and reliability of our core banking systems. The role requires an individual with strong technical skills who can perform critical analysis and troubleshooting, driving enhancements in our banking solutions environment. Key Responsibilities System Monitoring and Incident...
JOB SCOPE: - Provide exceptional customer service through live chat, email, and inbound/outbound calls, ensuring a seamless experience. - Address customer inquiries promptly and deliver accurate information on product features, benefits, and pricing. - Foster strong customer relationships by conducting proactive follow-up via calls and emails. - Consistently achieve and exceed individual and...
Key Responsibilities: - Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries and concerns via phone, email, and live chat. - Order Processing: Manage customer orders, ensuring timely delivery of products and services. - Coordination: Collaborate with sales, technical, and logistics teams to fulfill customer requirements and ensure smooth operations. -...
This job opportunity seems to be for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to "Grab services, payment issues, Grab orders, Grab Apps, etc." Here’s a summary of the key details: Job Scope: - Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback,...
Do you thrive on building strong client relationships and delivering exceptional service? Are you motivated by the opportunity to shape commercial strategies and drive long‑term, profitable partnerships? If so, you could be the Key Account Manager we’re looking for. As a member of our Sales team, you’ll play a central role in supporting our customers across Southeast Asia, helping them deliver...
Location: Plaza Sentral, Kuala Lumpur Experience: 1–2 years Qualification: Bachelor’s degree in Finance, Law, Business, Economics, or related field (or equivalent experience) Role Overview The KYC Analyst will support the Compliance and Risk team by conducting customer due diligence, ongoing monitoring and enhanced due diligence where required. The role requires strong attention to detail,...