Training Content & Delivery: - Conduct TNI & TNA to identify gaps and design targeted training programs for new hires and existing employees. - Must have experience in Process training (Mandatory) - Ability to mentor, train, and support training team. - Design training modules - Deliver new hire training (NHT), refresher sessions, and ongoing skill development programs. - Design, update, and...
About Danone Group: Mission: ‘Bringing Health through Food to as Many people as Possible’ Danone is a global leader in food and beverages, focusing on Essential Dairy and Plant-based products, Waters, and Specialized Nutrition. Our mission is to bring health through food to as many people as possible by creating nutritious products, raising awareness about healthy eating and drinking habits,...
Position Summary: We are seeking a skilled and experienced Accounting Manager to oversee and manage our financial processes and accounting team. The ideal candidate will possess strong leadership qualities, a deep understanding of accounting principles, and the ability to drive financial efficiency within the organization. The Accounting Manager will play a crucial role in general accounting and...
Job Title: Deputy Manager – Counseling Department Location: Chandigarh University (Mohali Campus) Department: Counseling Reporting To: Manager / Head – Admissions & Counseling Job Summary The Deputy Manager – Counseling Department will be responsible for managing a team of admission counselors, driving student enrollments, ensuring effective counseling processes, and achieving admission...
About the Role: As a BPO MIS Analyst, you will be responsible for managing and analyzing data to ensure the effective operation of our Business Process Outsourcing (BPO) services. Your primary focus will be on developing, maintaining, and optimizing Management Information Systems (MIS) to support decision-making processes and enhance operational efficiency. Key Responsibilities: - Data...
Company Description OzStaff Asia, headquartered in Melbourne, Australia, has been a trusted leader in the outsourcing industry since 2010. We deliver tailored workforce and outsourcing solutions through our experienced teams in Asia, helping businesses optimize operations across customer engagement, payroll, recruitment support, and backend processes. Our services are designed to be innovative,...
1. Reports to the Director of Credentialing & Contracting: - Provide regular updates on the team's performance, including key metrics, achievements, and any areas needing improvement - If the team is working on specific projects, the manager will keep the director informed of progress, milestones, and any potential roadblocks - Regularly report on the team's progress towards set goals and...
About the job WE ARE HIRING AVASO Technology Solutions is currently seeking a Global Account Manager. As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries. We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a...
As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by overseeing and supporting a team of customer service representatives. You will be responsible for guiding, coaching, and motivating team members to deliver outstanding service and achieve performance targets. Additionally, you will collaborate closely with management to implement...
About the Role We are looking for a Senior Functional Consultant – Microsoft Dynamics 365 Customer Engagement (CE) with 10+ years of experience in delivering enterprise CRM solutions. In this role, you will lead the functional design and delivery of Dynamics 365 CE implementations, empowering organizations to enhance customer relationships and drive digital transformation through Microsoft’s...
We are seeking an experienced and results-driven professional to lead our Physician Billing Accounts Receivable (AR) operations. The Associate Director will be responsible for driving strategic initiatives, managing large teams, ensuring process excellence, and delivering outstanding client outcomes. Key Responsibilities: - Provide leadership and direction for Physician Billing AR operations,...
Job Description: We are looking to add talents to our team for the role of US Technical Recruiter. You must have great communication skills. We offer growth, benefits, and training for the right candidate. Qualifications: B.Tech, M.Tech, BCA, MCA Experience: 0-2 Years Timing: 8:00 PM to 5:00 AM (Night Shift) Location: Phase 8 Industrial area, Mohali, Punjab Website:...
Business Development Executive (North American Market) Please read the job description before applying. 💸 Base Salary Plus Uncapped Incentive: Enjoy the opportunity to earn unlimited incentives in US Dollars based on your performance. Shift: Night Shift (US Shift) Salary: ₹18,000 to ₹25,000 per month + Meals & Snacks, depending on skills and experience Working Days: 5 Days (Monday to...
We are hiring a Salesforce Consultant – Service Cloud Voice (SCV) and Amazon Connect for our client. Role Summary As a Salesforce Service Cloud Voice Consultant, you will play a key role in designing and delivering customer service solutions by integrating Salesforce Service Cloud Voice (SCV) with Amazon Connect and related telephony platforms. This is a client-facing consulting role that...
Job Overview: As an HR Business Partner (HRBP), you will be responsible for driving strategic HR initiatives and providing expert HR support across the organization. This individual contributor role will focus on enhancing employee performance, managing organizational development (OD) efforts, developing and leading SAP SuccessFactors domain specific implementations. Additionally, you will have...
Responsibilities: - Designs training & test modules based on needs - Maintains regular correspondence with the clients to clarify process updates and percolates it to Operations - Resolves issues pertaining to process knowledge with clients - Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production - Conducts interviews &...
We are seeking an experienced and motivated Team Lead – Anesthesia Coding to manage day-to-day coding operations, ensure compliance with quality standards, and guide a team of coders to deliver accurate and timely output. The ideal candidate will have hands-on experience in Anesthesia coding, deep understanding of ASA and CPT guidelines, and strong leadership capabilities. Key...
Job Title: Customer Support Executive Company: Teleperformance Location: Mohali, Punjab, India Job Type: Full-time About Us: Teleperformance is a global leader in customer experience management, and we're expanding our team in Mohali! We're looking for talented individuals to join us as Customer Support Executives and provide exceptional service to our international clients. Job...
Position Overview We are looking for a bilingual Customer Service Representative fluent in German and English, with a minimum B2 certification from the Goethe-Institute. The role involves assisting customers across international markets, ensuring clear communication, and delivering outstanding service experiences. Key Responsibilities - Respond to customer inquiries via phone, email, and chat...
Team Leader – Operations Location: Mohali Process: International Backend Operations Key Responsibilities: Lead, mentor, and motivate a team to achieve operational KPIs Manage day-to-day backend operations ensuring quality, productivity, and SLA adherence Conduct regular performance reviews, coaching sessions, and feedback discussions Analyze reports, identify gaps, and implement corrective...