DESIGNATION : - CALL CENTER AGENT / Sr. CUSTOMER SERVICE ASSOCIATE ( CSA ) At Konecta we move towards the future and we do it together, because we all play an important role in the race to success! Join the Customer Service team of a renowned fashion brand, where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries. What do we ask for?: -...
The Process Trainer (International BPO) will be responsible for the end-to-end training of sales associates. You will bridge the gap between product knowledge and sales execution, ensuring that every agent can effectively navigate international markets. Your goal is to move new hires from "classroom ready" to "sales ready," focusing on conversion techniques, rebuttals, and international...
JOB DETAILS 1. Responsible for making outbound calls and regular follow up on leads assigned 2. Selling Membership over the phone 3. Explaining the product features in detail and how to use the packages 4. Understanding customer requirements and encouraging them to upgrade/renew the packages 5. Providing the right customer experience 6. Customer Engagement 7. Customer experienced mgmt 8. Revenue...
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy,...
Job Title: Customer Support Executive (International Voice Process) Company: Alorica Location: RMZ Eco Space, Pritech Park, Bellandur, Bangalore Work Timing: US Shifts Reports To: Team Manager Education: Minimum 10+2 years of formal education Experience: Open to both Freshers & Experienced Candidates About Alorica Alorica is a global leader in Customer Experience (CX) solutions and...
Job Title: Customer Support Executive (Voice Process) Domain: E-commerce Platform Location: Marathahalli, Bangalore Eligibility Criteria: - Graduation mandatory - Experience: 0 –1 year in any BPO domain (Freshers welcome) - Languages: Fluent in English & Hindi (Mandatory) - Looking for Immediate joiners. Salary: - 19,000 Take Home / 23,000 CTC (Freshers) - 22,000 Take Home / 26,000 CTC (1+...
Greetings from Live ConnectionsHiring for Domestic Voice ProcessEcommerce BO : Voice (JD for customer support and Prerequisites)Graduates Only1 Year Min Exp mandate in a BPO Voice processExcellent verbal communication skills in Eng and Hindi to handle both Inbound & Outbound / E-Mail6days working and 1 day rotational offBetween 8am to 9pm any 9 hours shiftLocation: Marathalli (Bangalore)Note: For...
We are looking for BPO Operations head JD: Mandatory Domain experience : Travel , hospitality , banking , Insurance. Roles / Responsibilities · Seasoned professional with more than 16+ years in the Outsourcing Business. · Industry experience and relationships should span across the verticals of Travel and Hospitality, source to pay, record to report, order to cash, security information event...
Job Description: We are looking for a Customer Support Executive with excellent communication skills to provide high-quality support to our clients. The ideal candidate should be fluent in English , customer-focused, and capable of handling client interactions professionally through calls, emails, and chat. Key Responsibilities: Handle customer queries via phone, email, and chat in a timely and...
Recruiter – Mass/Bulk Hiring - Enterprise CX Programs (India) Location: India (Remote / Hybrid) Employment Type: Full-Time Work Timings: 9:00 AM – 6:00 PM IST (flexibility during hiring ramps) Start Timeline: Immediate Role Overview STEPS Talent is hiring a Recruiter to support a high-volume/bulk, enterprise CX hiring program. This role is delivery-critical and focused on executing...
Key Responsibilities Strategic Transformation Leadership - Define and lead enterprise transformation programs focused on cost reduction, process efficiency, and quality improvement across global BPO operations. - Align transformation initiatives with strategic business objectives, driving outcomes around productivity, billable utilization, SLA adherence, and CX metrics (CSAT, FCR, etc.). -...
Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com) Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are...
KPMG Global Services (KGS) India is a strategic global delivery organization that works with more than 50 KPMG firms to provide a progressive, scalable and customized approach to business requirements. The KGS India journey has been one of consistent growth, with a current employee count of c.21,000, operating from eight locations in India — Bengaluru, Gurugram, Hyderabad, Mumbai, Kochi, Noida,...
Facility Project Manager (FPM) Department: Facilities & Administration Designation: Manager Admin Industry: BPO / ITES Location: Mumbai Reports To: Director India – Facilities & Real Estate Role Summary The Facility Project Manager will lead end-to-end delivery of facility build-outs, expansions, renovations and Capex projects across sites. The role requires strong technical, project...
Job Title: Associate / Senior Associate – Talent Acquisition Experience: 1–5 Years Locations: Bangalore, India (Marathahalli / Hebbal) Job Summary: We are looking for a skilled Non-IT Recruiter to join our dynamic Talent Acquisition team. The ideal candidate will have hands-on experience in sourcing, screening, and hiring candidates for BPO roles. You will be responsible for driving the full...
Recruiter – Mass/Bulk Hiring - Enterprise CX Programs (India) Location: India (Remote / Hybrid) Employment Type: Full-Time Work Timings: 9:00 AM – 6:00 PM IST (flexibility during hiring ramps) Start Timeline: Immediate Role Overview STEPS Talent is hiring a Recruiter to support a high-volume/bulk, enterprise CX hiring program. This role is delivery-critical and focused on executing...
Key Responsibilities Strategic Transformation Leadership - Define and lead enterprise transformation programs focused on cost reduction, process efficiency, and quality improvement across global BPO operations. - Align transformation initiatives with strategic business objectives, driving outcomes around productivity, billable utilization, SLA adherence, and CX metrics (CSAT, FCR, etc.). -...
JOB DETAILS Candidates will be required to follow up with customer who have filled an online enquiry and gather their requirements. At Least 1 year experienced required in any international sales/collection/lead generation process Need immediate joined Calling Technology will be provided. Excellent communication skills Should be target achiever with positive attitude Role Associate/Senior...
Recruiter – Mass/Bulk Hiring - Enterprise CX Programs (India) Location: India (Remote / Hybrid) Employment Type: Full-Time Work Timings: 9:00 AM – 6:00 PM IST (flexibility during hiring ramps) Start Timeline: Immediate Role Overview STEPS Talent is hiring a Recruiter to support a high-volume/bulk, enterprise CX hiring program. This role is delivery-critical and focused on executing...
Recruiter – Mass/Bulk Hiring - Enterprise CX Programs (India) Location: India (Remote / Hybrid) Employment Type: Full-Time Work Timings: 9:00 AM – 6:00 PM IST (flexibility during hiring ramps) Start Timeline: Immediate Role Overview STEPS Talent is hiring a Recruiter to support a high-volume/bulk, enterprise CX hiring program. This role is delivery-critical and focused on executing...