Job Responsibilities: - - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Investigate production issues, respond based on production defect severity SLAs - Manage and respond to...
Job Responsibilities: - - Work in the Enterprise domain support team; provide proactive, timely, effective and efficient support to the users in the Enterprise domain space - Adopt standard Incident Management workflow and processes, i.e. logging incident tickets in a timely manner, following proper Change Management processes, and broadcasting quality issue/impact emails to stakeholders -...
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Responsibilities: Support...
Domain: Core Banking Term: Permanent Placement Job Requirements: - - At least 4-5 years’ experience in relevant Banking / Information Technology - Proficient in IBM AS400 platform, RPG, CL programming, ALDON - Knowledge of Silverlake’s banking software suite - Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous...
About the Role We are looking for an Application Support Manager to oversee day-to-day operational activities, ensure service excellence, and lead a high-performing technical team. This role plays a key part in ensuring operational efficiency, managing technical incidents, and supporting continuous improvement across systems and products Key Responsibilities - Oversee day-to-day support...
Job Responsibilities - Manage end-to-end software development and support, focusing on L3 production fixes. - Handle analysis, design, implementation, testing, and issue resolution. - Ensure quality assurance aligned with the Bank's software delivery methodology. - Act as the technical focal point for incident, problem, and knowledge management. - Provide comprehensive support to internal...
Job Responsibilities: - Work within the Bank System support team to provide proactive, timely, effective and efficient support to the application - Supporting during business hours and 24x7 on-call support - Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management - Investigate production issues, respond based on production defect...
Job Responsibilities: - Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
Posting Date: 13 Jan 2025 Location: Kuala Lumpur, Wilayah Persekutuan, MY, 59200 About the Department The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and...
Job Responsibilities: - - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts...
Job Responsibilities - Provide application support to various business users. - Attend to business queries and business requests promptly. - Follow through the business requests to a proper closure - Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically...
About BingX - A leading crypto exchange since 2018. - With 20 million registered users worldwide. - Official crypto exchange partner of Chelsea FC. - User-First, reliable, innovative, and diversified. - List over 1,000 spot trading pairs. - Offer over 300 futures trading pairs. - Integrate with over 80 public chain ecosystems. - Rank top on CoinMarketCap and CoinGecko. - TradingView's Best...
Key Responsibilities - Incident Management: Monitor, resolve, and escalate system issues. - Problem Management: Conduct root cause analysis and implement permanent fixes. - Change Management: Review and oversee system changes without disruption. - Service Excellence: Ensure SLA compliance and deliver performance reports. - Leadership: Mentor junior staff and coordinate team...
Job Responsibilities: - Lead, build and manage a team of IT System analysts supporting cards platform and strategic projects across the franchise - Build, manage and implement system capabilities based on understanding of the business functions and in line with the architecture strategy - Be responsible for the functional solution construct for the Cards processor (CardLink-Mainframe) platform...
Job Description You will be involved in Compliance domain and be responsible for understanding business requirements and translating them to functional specifications and technical design specifications. You will be required to utilize your functional expertise, problem solving skills and domain knowledge to address business, ensure seamless integration of upstream and downstream systems, and...
Do you have a sharp eye for spotting creditworthy businesses that others might overlook? Are you ready to build the analytical foundation that drives smart lending decisions in Malaysia's fast-growing alternative finance sector? 🎯 The Opportunity As a Senior/Lead Analyst at pitchIN, Malaysia's leading Digital Fundraising and Investment Hub, you'll be responsible for the critical decisions that...
Are you interested in building products that keep investors engaged with their investments beyond the initial funding round? Do you want to create the digital infrastructure that makes private equity ownership transparent and manageable? 🎯 The Opportunity You'll build the products that strengthen trust and transparency in private market investing. Your work directly impacts how 180+ funded...
Are you passionate about revolutionizing fundraising for Malaysian SMEs and entrepreneurs? Do you want to build the next game-changing financing products that could help startups and MSMEs across Malaysia? 🎯 The Opportunity Picture yourself as the mastermind behind Malaysia's next breakthrough in business lending. At pitchIN, Malaysia's leading Digital Fundraising and Investment Hub, you'll be...
Job Responsibilities You will work with the Enterprise team and be responsible for understanding their business requirements and translating them to functional specifications and technical design specification. Key objective is to ensure good quality and smooth delivery of system enhancements that are fully in compliance with mandated framework and guidelines. You will be expected to partner...
Role Overview The Production Support (L3) position in our Core Banking team involves ensuring the stability and reliability of our core banking systems. The role requires an individual with strong technical skills who can perform critical analysis and troubleshooting, driving enhancements in our banking solutions environment. Key Responsibilities System Monitoring and Incident...